CPUX-F course in ENGLISH with 4 modules a 4 hours in the afternoon UA1012

You will learn all the basics of the human-centred design process (HCD) and the most important concepts you need for digitalisation projects. We prepare you in 4 modules for the "Certified Professional for Usability and User Experience - Foundation Level (CPUX-F)" certification from the UXQB*.

  • 4 half days part-time seminar
  • LIVE ONLINE V-Classroom-XL Seminar
  • Training & Workshop + Test + Certificate
  • 20 hours full of UX methods and concepts
  • 10 participants maximum - NO mass event - plenty of time for individual questions
  • Berlin, Hamburg, Munich Germany    UTC+1       : 09.00 am - 1.00 pm local time
  • Tel Aviv Israel.                                     UTC+2       : 10.00 am -  2.00 pm local time
  • Bengaluru India                                  UTC+5:30  :  01.30 pm - 5.30 pm local time

M01. CPUX-F Human Centered Design - Usability & User Experience
01. human-centred design process according to ISO 9241-210:2010
  • Understanding the basic elements of human-centred design
  • 6 principles of human-centred design
  • Involving users
  • Iteration based on frequent usability evaluation
  • Addressing the whole user experience
  • Understand the activities of human-centred design and their interdependency
  • Understand the purpose of each deliverable of the HCD activities
  • Human-centred quality

08. human-centred design maturity
  • Determine maturity model & maturity level
  • Measures to improve maturity level
  • Other maturity models, UX maturity, UX Maturity & UX Strategy

02. usability & user experience according to ISO 9241-11:2018
  • Usability & User Experience 
  • Difference between usability and user experience
  • Effectiveness, efficiency, satisfaction
  • Interactive system, user-system interaction, user interface and user interface element
  • Accessibility & assistive technologies
  • Avoidance of harm from use

03. planning activities for human-centred design in a project
  • Planning activities for a human-centred design project
  • Human-centred quality objectives
Practical exercises: 
  • Simple examples of user interfaces that illustrate essential features of usability
  • Introduction to CPUX-F certification
M02. CPUX-F Specify context of use & specify user requirements
04. Understand and specify the context of use
  • elements of context of use
  • user, primary, secondary and indirect users and stakeholder, user group profile
  • goal, task, environment, resource
  • context of use analysis and how to conduct it
  • focus group, observation, contextual interview
  • as-is scenario
  • persona
  • task model
  • user journey map
  • touchpoints

Practical exercises:

  • Brainstorming - participants think about users, tasks, resources and environment and write them down on post-it notes
  • Exam preparation CPUX-F certification

05. Specify the user requirements

  • User Need / User Requirement
  • Relationship between User Need / User Requirement
  • Difference between market, organisational and user requirements
  • Qualitative and quantitative user requirements
  • Acceptance criteria

Practical exercises:

  • Identifying User Needs - What does the user really need?
  • Exam preparation CPUX-F certification

M03. CPUX-F Design solutions

06. Design solutions that meet user requirements

06.1 Design process and deliverables

  • Iterative design process
  • task models for design 
  • use scenario & storyboard
  • user system interaction
  • information architecture and navigation structure
  • card sorting
  • prototypes and wireframes
  • low-fidelity prototype and high-fidelity prototype
  • user assistance
  • user interface specification
  • ethical design & sustainable design

06.2 Guidance for user interface design

  • Interaction principles ISO 9241-110:2020
  • Nielsen Heuristics
  • Mental Model & Affordance
  • User Interface Guideline and Style Guide
  • Design Patterns & Stylguides

Practical exercises:

  • Formulating use scenarios using a mobile app / tablet app as an example
  • Exam preparation CPUX-F certification
M04. CPUX-F Evaluate the designs against user requirements
Usability Evaluation
  • Usability evaluation in human-centred design
  • key differences between usability tests, usability inspections and user surveys for usability evaluation
  • understand why interviews and focus groups are unsuitable for usability evaluation
Usability Test
  • the main activities in a usability test
  • unmoderated usability test
  • how to prepare a usability test
  • usability test guide
  • usability test task
  • recruiting of test participants
  • activities in a usability test session
  • Briefing, pre-test interview, moderation and post-test interview
  • usability test report
  • usability problem & positive finding
  • ratings used for usability findings
  • responsibilities in a usability test
  • Moderator, note-taker, observer and usability test participant
Usability inspections and user surveys
  • usability inspection
  • how and why a user survey is used for usability evaluation

Practical exercises:
  • Getting to know a tool for unmoderated / crowd usability tests with video recording (e.g. Rapidusertests)
  • Exam preparation CPUX-F certification
P11. Certification - CPUX-F

Exam "Certified Usability & UX Professional Foundation Level" CPUX-F 

  • (Optional: please state when registering whether registration for the CPUX-F exam is desired).
  • Participants take the exam for the Certified Professional for Usability and User Experience Foundation Level.
  • The exam contains 40 multiple-choice questions.

    Event Information

    Event Date 16.02.2026 14:00
    Event End Date 19.02.2026 18:00
    Capacity 12
    Individual Price 849.00€
    Location Morning - Vormittags - Berlin - Tel Aviv - Dubai - Bengaluru - Bangkok - Singapore - Melbourne