UA1005 UX Training & Workshop Digital Products - ONLINE

The seminar imparts all important concepts for innovative UX design, for the development, design and the usability testing of websites / mobile & tablet apps. From the basics of ISO 9241, to context of use analysis, persona, conceptual design, prototyping to usability testing + test + certificate. Differentiate between usability and user experience. Increase conversion rates and create efficient mobile user experiences.

Human centered design process - Planning, implementation and evaluation of digital products
Conduct usability tests with real users and video recording
Tailor digital products and services to users and their needs. What counts for the user or the stakeholder?
Products and services with high efficiency
Comprehensive customer service along the customer journey
Better customer loyalty through targeted measures based on AI
UX design, Lean UX, Agile
More efficient processes
Increase recommendation
Basics of good design & UX and digital products
User research, know the user, their needs and their context
Understand user needs and derive requirements
Develop design solutions for digital products

The seminar focuses on practical exercises. For all concepts of the seminar - workshops there are extensive practical exercises from the areas of Web / Mobile (Webapp & Native) / Tablet, TouchDesign. The motto of the seminar: From the idea to creative methods, storyboard and interactive prototype.

The UX seminar teaches all young professionals the most important usability and UX methods. As a further training, the CPUX-F Foundation certificate can be obtained according to the official criteria and the curriculum of the UXQB (Usability & UX Qualification Board). The seminar closes with the certificate of the Usability Academy.

LIVE ONLINE Training with V-Classroom-XL - Video Audio - ONLINE REALTIME WHITEBOARD - eLearning Portal - Virtual Classroom
4 units LIVE ONLINE V-Classroom-XL training & workshop + test + certificate
16 hours full of UX methods, concepts
10 Participants maximum - NO mass training - much time for individual questions

Basics of usability & UX and digital products

What standards are there for digital products and services
What role do the standards of ISO 9241-11, 110, 210 play?
User Centered Design vs. Human Centered Design
HCD vs. Design Thinking, Service Design, UX Design
Usability Engineering, SCRUM, Agile Methods, LEAN UX,

Exercise: Basics of Usability - Efficient and Effective Products and Services

To know the user, their needs and their context

User Research, usage context analysis
Understand the mental models of users
understand behaviors
Interview guidelines
Persona vs. Jobs-to-be-Done

Exercise: usage context description, persona

Understanding user needs and deriving requirements

Differentiate usage requirements from requirements
Derive User Needs
related user needs and usage requirements

Exercise: Derive User Needs

Develop design solutions for digital products

User Story Mapping, Scenario, Experience Mapping
Formulate usage scenario, describe target state
Basic principles of 'Good UX Design', Golden Rules
Basic rules of UX design
Style guides, IOS, Android, Material Design
Conceptual design and workflows: from idea to concept
heuristics and dialogue principles
Excursus: Mobile Deadline, Responsive Design, Landing Pages
Information architecture, navigation structure
Low, high fidelity prototyping

Exercise: paper or simple click prototype

Usability Testing & Evaluation

Overview of usability testing
Basics for planning, execution and evaluation of usability studies and tests
Heuristic evaluation

Exercise: heuristic evaluation or usability test

Test and Certificate "Usability Academy - Usability & UX Foundation Certificate"

Usability Foundation Test
Online test with about 20-25 questions

Course facts

2 days seminar + short test + certificate of the Usability Academy

Target group:

Beginners, no prior knowledge, all who want an overview of the development of digital products & services

Price: € 695, - plus VAT

Dates

Other courses you might be interested in:

UA1010 CPUX-F Certified Professional Usability and UX (UXQB ® Certification)

UA1015 UX Designer + CPUX-F (UXQB ® Certification)

UA1100 Usability & UX Expert Certification + CPUX-F ( UXQB ® Certification)