Duration:

• 5 days workshop (40 hours) + test + certificate

Basics of Usability and UX according to ISO 9241 - CPUX-F curriculum

• Overview of the topics usability, user experience, UCD user centered design, ISO 9241
• Basics of user centered design ISO 9241-210
• Most important standards and guidelines ISO 9241-11 / 110/12
• Intensive seminar CPUX-F content
• CPUX-F certification possible. Please call at registration, if desired.

Basics of Good Designs

• Basic principles of good UX designs, golden rules
• Layout and design rules
• Basics of interaction design and graphic design
• Innovative UX design

Usability Engineering

• Introduction to the process of usability engineering - ISO 9241
• Product innovation and market positioning through usability und user experience
• Differences and similarities of usability and software development processes
• How to connect SCRUM and other agile methods with usability engineering

Usability methods

• 30 important usability methods
• Integration into the UCD process
• Basics of requirement engineering
• Overview of the task analysis
• Getting to know the most important methods of a usability analysis
• Integration of analytical methods into the process of usability engineering
• Applying analytical methods to exercises

Usability Evaluation

• Overview of usability evaluation and usability testing
• Getting to know the most important methods of a usability evaluation
• Integration of evaluation methods into the process of usability engineering
• Exercise: Pplanning an a usability evaluation
• CuricullumCurriculum CPUX-UT

Usability Testing

• Basics of planning, running and evaluation ofevaluating usability studies and tests
• Practical exercises for the efficient and successful planning of usability tests
• Presentation of usability results
• Hints and tips for running and evaluating usability testing
• Exercise: Planning and running a usability test

Design Thinking Process

• Basics of design thinking processes
• Application in IxD interaction design und UxD user experience design
• Conceptual design: from the idea to the concept
• Strategies and methods for implementation

Analysis Phase and Usability Methods for IxD - UX Design

• Interview and questionnaire
• Other methods of analysis
• Brainstorming and development, scope definition and ideation
• Task analysis, workflow analysis
• Exercise: ideation

Scenario Development IxD - UX Design

• Script and scenario
• Scenario vs. user story; what’s the difference?
• Scenario and user experience
• Exercise: Scenario

Persona IxD - UX-Design

• Persona and variants of persona
• Persona vs. role; what’s the difference?
• User experience and persona
• Exercise: persona

Workflow, Usecase & Wireframe IxD - UX Design

• Procedures and sequences for a task oriented design
• Iterative development of workflow, usecase & wireframe
• Wireframe development
• Validation of concept ideas
• Exercises: Workflow, usecase, wireframe

Interaction design IxD - UX Design

• Overview: interaction elements and their use
• Basic rules of user experience design
• Innovative UX design (e.g. Gesture, NUI)

Prototyping

• Introduction to prototyping in the context of usability engineering
• Overview of prototype styles, purposes of use and testing times
• Low fidelity prototyping
• Exercise: ‘Paper-prototyping’ or / and tool-supported prototyping

Prototyping with Axure

• Prototyping in the context of usability engineering
• Overview of prototype styles, purposes of use and testing times
• Low fidelity prototyping
• Exercise: ‘aper prototyping’
• High-fidelity prototyping
• Exercise: ‘Creating interactive prototypes’ (Axure)

Special: Mobile UX & Responsive Design

• Mobile first - What's behind it?
• Responsive design
• Basics of cross-cultural usability engineering

Test and Certificate ”Usability Academy - Certified Usability Expert“

• Exam for usability experts
• Online test with 100 questions (please bring a notebook with you)
• Multiple choice, free writing eExercise, matching tasks
• Award of the Usability Academy Certificate