Usability & UX Expert CPUX-F Bildungsgutschein

• Understanding the essential elements of human-centered design.
• 6 Principles of human-centered design
• Involvement of users
• Iterate based on frequent usability evaluation
• Addressing the entire user experience

Practical exercises:

• Evaluation usability maturity

• Human Centered Quality
• Usability & User Experience
• Effectiveness
• efficiency
• satisfaction

Practical exercises:

Simple examples of user interfaces that illustrate essential features of usability.
▪ Effective and less effective
▪ Efficient and less efficient
▪ Satisfactory and less satisfactory
▪ Accessible and less accessible

• UX Project Plan
• Work results & human centered quality metrics

• Elements of the context of use
• Task models & goals
• Persona, user groups and user group profiles
• Primary users, secondary users, indirect users
• scenarios as is versus use scenarios (target scenarios)
• Interview and observation techniques
• User Journey Map

Practical exercises:

• Context of use description after collecting data via interview
• Create persona
• Formulate scenario as is

• Requirement / User Need
• Requirement / Market Requirement / Organisational Requirement
• User requirement
• Qualitative / Quantitative user requirements
• Acceptance criteria

Practical exercises:

• Identifying requirements (user needs) - What does the user really need?
• Deriving usage requirements

• Use scenarios and storyboards
• Task modeling as a basis for task-appropriate interactions
• Interaction specification, user system interaction
• Information architecture and navigation structure
• Basic principles of 'Good UX Design',
  golden ratio, aesthetics
• Psychology of perception - mental models,
  Affordances
• Design principles
• Design and design rules
• IOS / Google style guide

Practical exercises:

• Formulating usage scenarios using a mobile app / tablet app as an example
• Developing storyboards and wireflows
• Harmonizing the design via wireframes
• Developing detailed use cases, interaction specification
• Developing interactive prototypes for a mobile app
• Prototyping with FIGMA

Usability testing

• Types of usability tests
• Selecting and formulating usability test tasks
• Prepare and conduct usability tests
• Document and communicate usability test results

Inspections and user surveys

• Types of inspection
• Inspection criteria
• User survey

Practical exercises:

• Developing test items for an online usability test, e.g. RapidUserTests
• Formulating screening criteria for usability tests
• Preparation of documents for a remote / crowd usability test

• Getting to know the most important usability evaluation methods
• Expert Review, Heuristic Evaluation, Cognitive Walkthrough
• Classification of the evaluation methods in the usability engineering process
• Inspections and user surveys
• Types of inspection
• Inspection criteria

Practical exercises:

• Heuristic Evaluation

• Types of usability tests
• Select and formulate usability test tasks
• Prepare a usability test script
• Carrying out a usability test
• Recruitment of test subjects

Practical exercise:

• Prepare test script for a Usability Test
• Development of test tasks for a usability test
• Formulation of the screening criteria for usability tests
• Conduct pilot usability test
• Conduct & Moderate Usability test

• Document and communicate usability test results
• User survey
• Reporting Usability & UX findings
• KJ Method

Practical exercise:

• Implementation of a KJ workshop
• Creation of a usability test report

• Plan and conduct context of use analysis
• Collect and document context of use information
• Interview, Observation, Focus Group
• User Group & user Group Profiles
• User Journey Map
• Task Analysis & Task Model
• Task Objects & Domain oriented data
• DDD Domain Driven Design - Bounded Context

Practical exercises:

• Plan and conduct context of use analysis
• Developing and describing personas
• Develop user group profiles
• Analyze and document task models
• Document context of use information

• Identify requirements in context of use information
• Derive and structure usage requirements from needs
• Consolidate usage requirements
  Work products and roles

Practical exercises:

• Derive requirements from context of use information
• Derive usage requirements from needs
• Structure and consolidate usage requirements

• Use scenarios
• Interaction specification with user - system interaction details
• Task models
• Enrich and structure task objects with "Core and Path" method
• Information architecture, navigation structure
• User flows - workflows
• Wireframes
• Low fidelity prototypes, high fidelity prototypes

Practical exercises:

• Formulate use scenario
• Designing a storyboard
• Design task models
• Project work

• Information architecture
• Navigation structure
• Task Objects and Actions 
• User Flows - Workflows
• Wireframes
• Low fidelity prototypes, high fidelity prototypes
• Mobile & Responsive Design
• Touchscreen Design
• Voice interaction, gesture control

Practical exercises:

• Project work
• Defining User Interface Design
• Developing user flows
• Develop wireframe
• Design Patterns
• User interface concept development
• Low Fidelity - Paper Prototyping
• Conduct evaluations

• Detailed Interacion design
• Selection of UI elements, design patterns
• Style guides - Material Design, IOS
• Animations
• High Fidelity Prototyping with AXURE
• Introduction to AXURE
• Dynamic Panels
• Mobile Prototyping
• Implementing animations in AXURE

Practical exercises:

• Prototyping
• Creating a high-fidelity prototype
• Implementing the interaction specification
• Develop AXURE prototype, test with others
• Perform evaluations

Exam "Certified Usability & UX Professional Foundation Level"

• Participants take the exam for the Certified Professional for Usability and User Experience Foundation Level.
• Examination and certificate "Usability Academy - Usability & UX Expert"

Exam for Usability & UX Expert

• Online test with about 40 questions
• Multiple choice questions
• Award of the Usability Academy certificate