• UX design course including preparation for the basic certification CPUX-F of the UXQB®. The certificate "UXQB® Certified Professional for Usability and User Experience - Foundation Level (CPUX-F)" certifies that the certificate holder is familiar with the basic terms and concepts from the field of usability and user experience in the most important fields of competence.
• In addition to the basics of CPUX-F, the seminar conveys all the important concepts for developing and designing websites / mobile, tablet, web apps and TouchDesign in many practical exercises.
  On a project, you will develop concepts and prototypes for digital products and services based on the fundamentals of the Human Centered Design process according to ISO 9241 and the fundamentals of Usability & User Experience.
• You start with a context of use analysis, develop personas and derive user requirements for your project.
• The basics of good design help you to create usage scenarios, user flows and prototypes. You learn how to use perceptual psychology, intuitiveness and affordances in interaction design.
• You will learn to test and evaluate iteratively with real users and video recordings. Unique: Planning, implementation and evaluation of remote usability tests with real users.
• The training for every UX professional who wants to increase their conversion rates and who want to implement good web usability & UX (user experience).
• Motto of the seminar: From the idea to creative methods, storyboard, to the interactive prototype.
• LIVE ONLINE seminar with V-Classroom-XL - Video Audio - ONLINE REALTIME WHITEBOARD - eLearning Portal - Virtual Classroom

The human-centered design process - Human Centered Design

• Understand the essential elements of human-centered design
• 6 principles of human-centered design
• Involve users
• Iteration based on frequent usability evaluation
• Addressing the entire user experience
• Agile development and Lean UX
• Maturity levels of usability maturity

Practical exercise:

• Example of usability maturity levels

Basic terms - Usability & User Experience

• Usability & User Experience (UX) & the difference
• Concept of usability
• Effectiveness, efficiency & satisfaction
• Design & implement user experience
• Goal, user interface, dialogue and interactive system
• Accessibility and resources
• Essential contents of ISO 9241
• Responsibilities of a User Experience Professional

Practical exercise:

• Differentiation between usability and user experience based on practical examples (IOS / Android / Windows Mobile)

Planning the human-centered design process:

• Work results and methods
• Human-centered quality goals

Understanding and specifying the context of use

• Elements of the context of use
• Task models & goals
• User groups, user group profiles and persona
• Primary users, secondary users, indirect users
• Actual scenarios versus usage scenarios (target scenarios)
• Interview and observation techniques
• User journey map

Practical exercise:

• Description of the context of use after collecting the data by interview
• Create persona
• Formulate the scenario as is

Specifying the usage requirements

• User needs versus user requirements
• User requirements as a subset of the stakeholder requirements

Practical exercise:

• Identify user needs - What does the user really need?
• Deriving user requirements

Specifying the interaction

• Task modeling as the basis for task-appropriate interactions
• Interaction specification with usage scenarios and storyboards
• Information architecture and navigation structure
• Basic principles of 'good UX design', golden ratio, aesthetics
• Perceptual Psychology - Mental Models, Affordances, Gestalt Principles
• Design rules
• IOS / Google style guide

Practical exercise:

• Formulation of usage scenarios using the example of a mobile app / tablet app
• Developing storyboards and wireflows
• Harmonization of the design via wireframes
• Develop the detailed use cases
• Development of interactive prototypes for a mobile app
• Exercise with Invision or Axure

Usability tests

• Types of usability tests
• Select and formulate usability test tasks
• Prepare and carry out usability tests
• Document and communicate usability test results
• Inspections and user surveys
• Types of inspection
• Inspection criteria
• User survey

Practical exercise:

• Development of test tasks for an online usability test, e.g. RapidUserTests
• Formulation of the screening criteria for usability tests
• Preparation of the documents for a remote / crowd usability test

Examination Certified Usability & UX Professional Foundation Level

• Participants take the exam for the Certified Professional for Usability and User Experience Foundation Level
• The exam contains 40 multiple choice questions

Examination and certificate "Usability Academy - UX Designer"

• Exam for UX Design Professional
• Online test with about 40 questions
• Multiple choice questions
• Award of the Usability Academy certificate

Target audience:

• Start-ups / Web & Mobile Responsible
• Product manager web, mobile, tablet
• User interface designer web, mobile, tablet
• Software engineers web, mobile, tablet
• Project Manager
• Quality manager
• All those involved in development projects who work and have a say in the design of user interfaces for web, mobile and tablet solutions marketing, web usability, conversion rate optimization

Duration, funding & scope of services:

• 234 teaching units - 1 unit = 45 minutes
• 5.85 weeks
• Funding by the employment agency with education voucher certificate registration no .: 31M1220078 (use the following code when registering: bildungsgutschein )
• CPUX-F & UX-Designer exam fee: included in the price
• Literature included in the price: Basic knowledge of usability and user experience / Thomas Geis, Guido Tesch and 4 other books

Live online course: € 2,250 * for self-payers & companies

Live online course: € 0 * with an education voucher

Recommended requirement: none - if you want to redeem an education voucher, please contact us. We check the requirements together. Then we will do everything else for you.