UX Designer CPUX-F intensive course

Kursnummer:  UA1015

UX design course including preparation for the basic certification CPUX-F of the UXQB®. The seminar teaches all the important concepts for the development and design of websites / mobile & tablet apps. From the basics of ISO 9241, through usage context analysis, persona, conception, prototyping to usability testing + test + certificate. The training for every UX professional who wants to increase their conversion rates and implement good web usability & UX (user experience).

Why this course? Content

  • There are 8000 "Certified Usability & User Experience Foundation Level" UX Professionals. Are you one of them?
  • Worldwide recognised CPUX-F certificate of the UXQB, developed by the professional association of usability & UX professionals - UPA.
  • 2 certificates - CPUX-F certificate of the UXQB + UX Designer certificate
  • Learn and practice all the essential fundamentals and methods for designing good usable websites, apps, mobile, touch design with better UX in all industries.
  • Certified instructors - immediate LIVE answers to questions
  • LIVE ONLINE trainings with V-Classroom-XL virtual collaboration environment
    • whiteboard
    • breakout sessions
    • Usability testing with video recording and REAL users
  • Join the digitalisation transformation process and prepare yourself for responsible participation in digitalisation projects

Course Format

  • 8 half days part-time or 4 days full-time or 8 x evening intensive modules, LIVE ONLINE V-Classroom-XL or long-term format.
  • 10 participants maximum - plenty of time for individual questions

Target audience

Media Designer, Designer, Programmer,Startups, Web-Mobile

Price

1.695,-€  course  + 300,- € CPUX-F certification fee

  • Pizza Project

    Project situation: Pizzeria no longer wants to distribute commissions and would rather acquire more customers with its own mobile solution.

  • Context of use analysis

    Brain Storming Context of use to get a first overview

  • Persona

    The fictitious owner in the form of a persona

  • User

    The fictitious user in the form of a persona

  • Low Fidelity Prototype

    After several iterations, there are first drafts as a low fidelity prototype

  • Wireframe

    After several prototypes and WireFlows, the design is harmonised via a wireframe.

  • Figma oder Axure Prototyp

    After further iterations there is a high fidelity prototype

    What you´ll learn in the UX Designer CPUX-F

    The UX Designer CPUX-F course combines the CPUX-F curriculum developed worldwide by the German UPA, the professional association of usability professionals, with practical examples that you can implement immediately in your job. Over 8000 UX professionals already have the UXQB certificate "Certified Usability & User Experience Foundation Level". The Usability & UX seminar with all important methods from the UXQB® CPUX-F and all important standards and guidelines ISO 9241-11 / -210 / -110. At the end of the seminar you will take the exam to become a UX Designer.

    From the first ideas over creative methods to storyboards and interactive prototypes

    You will learn usability engineering with lots of practical exercises. We explain how lean UX, design thinking and human-centred design are connected. The motto of the seminar is "from the idea to creative methods, storyboards and interactive prototypes". You will develop design solutions with the basics of good design, where you will familiarise yourself with the design principles of Donald Norman, Dieter Rams and Alan Cooper. These design principles will help you to design usage scenarios, personas, user flows and prototypes. You will learn how to use perceptual psychology, intuitiveness and affordances in interaction design. The seminar teaches all important concepts for the development and design of digital products, websites / mobile, tablet, web apps and touch design in many practical exercises.

    Putting international standards into practice

    Based on the fundamentals of the human-centered design process according to ISO 9241-210 and the fundamentals of usability & user experience according to ISO 9241-11, you will develop all essential concepts and prototypes for products and services in digital transformation..

    Learn usability testing and evaluation from the UPA National Expert

     You will do a real usability test with video recording and real users and learn how to get and analyse feedback with little money and effort.

    A certification that will take you to the next level

    UX Designer course including preparation for the basic CPUX-F certification of the UXQB®. The certificate "UXQB® Certified Professional for Usability and User Experience - Foundation Level (CPUX-F)" certifies that the certificate holder is familiar with the basic terms and concepts from the field of usability and user experience in the most important areas of expertise.

    Who is the seminar for?

    The UX Designer CPUX-F seminar is aimed at anyone who wants to pursue a career in the design, conception, development, operation and/or sales of digital products. As a UX designer, you are responsible for the conception and evaluation of websites, apps and other mobile applications.

    Course modules - UX Designer CPUX-F

    • CPUX-F Foundation Level

    • Many practical exercises

      M01. CPUX-F Human Centered Design - Usability & User Experience
      01. human-centred design process according to ISO 9241-210:2010
      • Understanding the basic elements of human-centred design
      • 6 principles of human-centred design
      • Involving users
      • Iteration based on frequent usability evaluation
      • Addressing the whole user experience
      • Understand the activities of human-centred design and their interdependency
      • Understand the purpose of each deliverable of the HCD activities
      • Human-centred quality

      08. human-centred design maturity
      • Determine maturity model & maturity level
      • Measures to improve maturity level
      • Other maturity models, UX maturity, UX Maturity & UX Strategy

      02. usability & user experience according to ISO 9241-11:2018
      • Usability & User Experience 
      • Difference between usability and user experience
      • Effectiveness, efficiency, satisfaction
      • Interactive system, user-system interaction, user interface and user interface element
      • Accessibility & assistive technologies
      • Avoidance of harm from use

      03. planning activities for human-centred design in a project
      • Planning activities for a human-centred design project
      • Human-centred quality objectives
      Practical exercises: 
      • Simple examples of user interfaces that illustrate essential features of usability
      • Introduction to CPUX-F certification
      M02. CPUX-F Understand and specify the context of uses
      04. Understand and specify the context of use
      • elements of context of use
      • user, primary, secondary and indirect users and stakeholder, user group profile
      • goal, task, environment, resource
      • context of use analysis and how to conduct it
      • focus group, observation, contextual interview
      • as-is scenario
      • persona
      • task model
      • user journey map
      • touchpoints

      Practical exercises:

      Brainstorming - participants think about users, tasks, resources and environment and write them down on post-it notes

      M03. CPUX-F User Needs & User Requirements

      05. Specify the user requirements

      • User Need / User Requirement
      • Relationship between User Need / User Requirement
      • Difference between market, organisational and user requirements
      • Qualitative and quantitative user requirements
      • Acceptance criteria

      Practical exercises:

      • Identifying User Needs - What does the user really need?


      M04. CPUX-F Design solutions

      06. Design solutions that meet user requirements

      06.1 Design process and deliverables

      • Iterative design process
      • task models for design 
      • use scenario & storyboard
      • user system interaction
      • information architecture and navigation structure
      • card sorting
      • prototypes and wireframes
      • low-fidelity prototype and high-fidelity prototype
      • user assistance
      • user interface specification
      • ethical design & sustainable design

      06.2 Guidance for user interface design

      • Interaction principles ISO 9241-110:2020
      • Nielsen Heuristics
      • Mental Model & Affordance
      • User Interface Guideline and Style Guide
      • Design Patterns & Stylguides

      Practical exercises:

      • Formulating use scenarios using a mobile app / tablet app as an example
      M05. CPUX-F Design Solutions - Basics of good Design, Workflows, Wireframes
      Basics of good Design 
      • Basic Principles of 'Good UX Design', Golden Rules
      • Perception Psychology - Mental Models, Affordances, Gestalt Principles
      • Design and design rules
      • IOS / Google Style Guide

      M06. CPUX-F Interaction & Mobile-Touch Design
      Interaction Design & Mobile Touch Design
      • Mobile TouchDesign
      • Material Design
      • Styleguides IOS, Material IO
      Practical exercises:
      • Formulating usage scenarios using the example of a mobile app / tablet app
      • Developing storyboards and wireflows
      • Harmonising the design via wireframes
      • Developing detailed use cases
      • Developing interactive prototypes for a mobile app
      • Exercise with FIGMA or Axure

       

      M07 CPUX-F Design solutions - Mobile App Prototyping FIGMA
      Mobile App Prototyping FIGMA
      • Introduction to FIGMA or AXURE
      • Material Design
      • Style guides & design guidelines & interaction principles ISO 9241-110 & Nielsen heuristics
        IOS / Google style guide

      Practical exercises:
      • Developing interactive prototypes for a mobile app
      • Exercise with FIGMA or AXURE

      • Exam preparation CPUX-F certification
      M08. CPUX-F Evaluate the designs against user requirements
      Usability Evaluation
      • Usability evaluation in human-centred design
      • key differences between usability tests, usability inspections and user surveys for usability evaluation
      • understand why interviews and focus groups are unsuitable for usability evaluation
      Usability Test
      • the main activities in a usability test
      • unmoderated usability test
      • how to prepare a usability test
      • usability test guide
      • usability test task
      • recruiting of test participants
      • activities in a usability test session
      • Briefing, pre-test interview, moderation and post-test interview
      • usability test report
      • usability problem & positive finding
      • ratings used for usability findings
      • responsibilities in a usability test
      • Moderator, note-taker, observer and usability test participant
      Usability inspections and user surveys
      • usability inspection
      • how and why a user survey is used for usability evaluation

      Practical exercises:
      • Getting to know a tool for unmoderated / crowd usability tests with video recording (e.g. Rapidusertests)
      • Formulating test items for a usability test with video recording
      • Exam preparation CPUX-F certification
      P11. Certificate exams - CPUX-F + Usability & UX Expert

      Exam "Certified Usability & UX Professional Foundation Level"

      • (Optional: please state when registering whether registration for the CPUX-F exam is desired).
      • Participants take the exam for the Certified Professional for Usability and User Experience Foundation Level.
      • The exam contains 40 multiple-choice questions.

      Examination and certificate "Usability Academy - Usability & UX Expert

      • Examination to become a Usability & UX Expert
      • Online test with approx. 40 questions
        Multiple choice questions
      • Award of the Usability Academy certificate

      Facts & Figures - UX Designer CPUX-F

      • DESCRIPTION

        • UA1015 UX Designer CPUX-F - 2 UX Certificates for your new job in the digital transformation.
        • 8000 "Certified Usability & User Experience Foundation Level" UX Professionals exist. Are you one of them?
        • Worldwide recognised CPUX-F certificate of the UXQB, developed by the professional association - UPA

        • Human Centered Design according to ISO 9241-210 & differentiate between SCRUM / Agile - Lean UX and other approaches such as DDD
        • Usability & User Experience according to ISO 9241-11 
        • Human Centered Quality & UX Maturity
        • Develop Use Scenario & User System InteractionCreate workflow, wireframe and Low- High-Fidelity Prototypes
        • Create FIGMA / Axure Prototype 

        • Usability Tests with real users including video recording

        • More topics: Domain Driven Design, User Research, Business Model Canvas, Design Thinking, Persuasive Design & Principles Good Design
        • Practical exercises on all key methods - persona, scenario, wireframe, workflows, prototyping
        • Certified instructors - immediate LIVE answers to questions
        • Practical exercises with coaching for your own portfolio
        • LIVE ONLINE trainings with V-Classroom-XL
        • Join the digital transformation process
        • Prepare yourself for responsible participation in digitisation projects 

        Kurssprache/Languages:   952f6a7599e61b402c9f6ec47aea0737 Termine Deutsch  58dba3f5b201b303f8146d3eb87dd72c Dates English

      • LENGTH

        • 8 modules of 4 hours each
        • 8 half days, or 8 x evenings, or weekend 24h Flex Seminars or
        • 4 full days
        • 32 hours full of UX methods and concepts
        • 10 participants maximum - NO mass event - lots of time for individual questions
        • ONLINE V-Classroom-XL Seminar - Training & Workshop + Test + Certificate.
      • AUDIENCE

        • Start-ups / Web & Mobile Responsible
        • Product Manager 
        • User Interface Designers Web, Mobile, Tablet
        • Software Engineers & Developers 
        • Marketing, Web Usability, Conversion Rate Optimisation
        • Project Manager
        • Product Owner
        • Chapter Leads 
        • Software Architects
        • Quality managers
        • All Industries - Automotive, AI, Insurance, Finance, Defense, Logistics, Travel, and many more 
        • All those involved in development projects who have a say in the design of user interfaces for web, mobile, tablet solutions or other digital and non digital solutions
      • EXAM & CERTIFICATES

        Exam and certificate "Usability Academy - UX Designer"

        • Examination of UX Designer
        • Online test with approx. 40 questions
        • Multiple choice questions as well as other question formats
        • Award of the Usability Academy certificate

         

        Certified Usability & UX Professional Foundation Level Examination

        • Participants take the Certified Professional for Usability and User Experience Foundation Level exam.
        • The exam contains 40 multiple-choice questions.

        • CPUX-F certification
        • The exam can take place remotely from home 75 minutes or 90 minutes for non-native speakers (ID Card required)
        • You need an undisturbed (home) workstation and a computer with webcam and microphone, stable internet connection and either Chrome, Firefox or Opera Browser.
        • We recommend that you do NOT take the exam right after the seminar, but on the following day or week.
        • Registration and payment either directly at Certible or on top of the course fee at the end of the registration process. 
        • If Certible: https://www.certible.com/register/ or: This email address is being protected from spambots. You need JavaScript enabled to view it. (please state your preferred date)

        CPUX-F certification exam: € 300,- plus VAT (option at the end of registration process)

      • PRICE

        • Online course fee: 1.695,- € plus VAT.

          Examination fee CPUX-F: 300,-€  plus VAT.

          Recommended prerequisite: None

           

          If you would like to redeem a Bildungsgutschein, please check here. 

      • Persona

      • Context of use

        Medical device context of use

      • User Journey map

      • KJ Workshop

      Events - UX Designer CPUX-F

      9 modules over 9 days - In the morning - 9:00 am - 1:00 pm

      Event Event Date - Event End Date Individual Price Register

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      15.07.2024 - 26.07.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      29.07.2024 - 09.08.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      12.08.2024 - 23.08.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      26.08.2024 - 06.09.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      09.09.2024 - 20.09.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      23.09.2024 - 04.10.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      07.10.2024 - 18.10.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      21.10.2024 - 01.11.2024 14:00 - 17:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      04.11.2024 - 15.11.2024 14:00 - 18:00

      2,850.05€

      9 modules over 9 days - In the afternoon - 2:00 pm - 6:00 pm

      Event Event Date - Event End Date Individual Price Register

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      15.07.2024 - 26.07.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      29.07.2024 - 09.08.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      12.08.2024 - 23.08.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      26.08.2024 - 06.09.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      09.09.2024 - 20.09.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      23.09.2024 - 04.10.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      07.10.2024 - 18.10.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      21.10.2024 - 01.11.2024 14:00 - 17:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      04.11.2024 - 15.11.2024 14:00 - 18:00

      2,850.05€

      9 modules over 4,5 days - full day - 9:00 am - 6:00 pm

      Event Event Date - Event End Date Individual Price Register

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      15.07.2024 - 26.07.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      29.07.2024 - 09.08.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      12.08.2024 - 23.08.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      26.08.2024 - 06.09.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      09.09.2024 - 20.09.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      23.09.2024 - 04.10.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      07.10.2024 - 18.10.2024 14:00 - 18:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      21.10.2024 - 01.11.2024 14:00 - 17:00

      2,850.05€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      04.11.2024 - 15.11.2024 14:00 - 18:00

      2,850.05€

      You will be part of a large community of UX professionals

      "I found the seminar very successful overall. I also liked the organisation of the training as a remote/online course. I also liked working with the digital whiteboard..."

      "Trainer was very flexible and responded very well to the needs of the participants. - Also very good working atmosphere remotely"

      "The overview PDF, which expands on the complete HCD process and presents it clearly - that was really helpful..."

      "Questions, which I was allowed to ask at any time, were always answered in detail. Working through practical tasks and exercises together was very helpful in preparing for the exam..."

      Many companies trust in our training competence

      FAQ - Frequently asked questions

      General Terms and Conditions

      General Terms and Conditions for ONLINE events of GoDigitalXL UG and face-to-face events of aventaurus Consulting GmbH. The name "Usability Academy" is a brand name used by both companies in the respective business area training.

      For ease of reading only, the gender-differentiated spelling is omitted in the following.
      1. division of business

      1.1 GoDigitalXL UG is responsible for all ONLINE seminars as of 03.01.2020.

      ONLINE Seminars:

      GoDigitalXL UG
      Usability Academy
      Bahnhofstr. 1
      67655 Kaiserslautern

      Phone: +49 631 3160 5793
      Fax: +49 631 3160 5794
      E-mail This email address is being protected from spambots. You need JavaScript enabled to view it.

      1.2 As of 03.01.2020, Aventaurus Consulting GmbH is responsible for the implementation of all face-to-face seminars.

      Classroom seminars:

      aventaurus Consulting GmbH
      Usability Academy
      Bahnhofstr. 1
      67655 Kaiserslautern

      Phone: +49 631 3160 5793
      Fax: +49 631 3160 5794
      E-mail This email address is being protected from spambots. You need JavaScript enabled to view it.
      2. scope of application

      These General Terms and Conditions apply to all contracts concluded with the Usability Academy, a business division of GoDigitalXL UG and aventaurus Consulting GmbH Kaiserslautern, for participation in seminars and workshops from the Usability Academy's range.
      3 Conclusion of contract

      Registration for participation in seminars, training courses or other events of the Usability Academy (hereinafter: seminars) must be made in writing using the Usability Academy registration form (by letter, e-mail or fax) or online and must be received in full by the Usability Academy within the deadline specified in the event documents, if applicable. Due to the limited number of participants, registration does not constitute a binding contract. If the Usability Academy offers an information event, the contract will only be concluded after the information event by both parties signing a registration confirmation or a contract.
      4 Scope of services and prerequisites for participation

      4.1 The scope of the Usability Academy's services (location, time, duration, course topic, instructors, educational goal, price, etc.) results from the description of the Usability Academy programme and the training brochures, which were announced at the time of registration, displayed in the business premises and published on the Internet.
      4.2 The Usability Academy can make participation in an event dependent on personal and/or material prerequisites. As far as possible, information about the necessary prerequisites is provided in the Usability Academy programme and on the Internet.
      4.3 The learning material will be activated on the eLearning Portal 10 days before the start of the course. If an earlier activation is desired, the possibility of withdrawal ends with the activation.

      4.4 The following applies to CPUX-F certification: After receipt of the access data for the eLearning portal to the CPUX-F documents, a minimum fee of 250 euros is due, even if the course is cancelled at a later date. For the other courses: 20% of the course fee.
      5. fee

      5.1 The participant must pay the contractually agreed fee in accordance with the invoice issued by the Usability Academy. The participant is liable for payment of the fee even if the fee, or parts thereof, are to be paid by a third party (e.g. company, employer, professional development service). The statutory value added tax shall apply. In the event of non-payment of the fee, the participant may be excluded from further participation in the course.
      5.2 No discount can be granted for courses that have already been discounted.
      6. course location

      The courses take place at the Usability Academy, or at a location named in the registration confirmation.
      7. right of withdrawal, non-participation and cancellation

      7.1 The applicant has a right of withdrawal in accordance with the following conditions:
      A withdrawal or cancellation must always be declared in writing (by e-mail, fax or post). Depending on the time of withdrawal, the organiser will charge a fee. The applicant is entitled to prove that no damage or a reduction in value has occurred at all or that the damage or reduction in value is considerably less than the fee charged.

      In the event of withdrawal/cancellation, the following amount will be charged or retained:
      ⇒ from the date of registration to 29 days before the start of the event : 250 € processing fee.
      ⇒ 28 to 15 days before the start of the event: 25% of the participation fee
      ⇒ 14 - 8 days before the start of the event: 50% of the participation fee
      ⇒ 7 days or more before the start of the event: 100% of the participation fee.

      No cancellation fee will be charged if a substitute person is named. This change of registration must also be made in writing and must be made by the original registrant. The original registrant remains obliged to pay the participation fee to the organiser until the change has been made.

      7.2 The Usability Academy can terminate the contract without notice for good cause in accordance with § 626 BGB. Important reasons are, in particular, the disruption of the processes of the further training events and the non-observance of the house rules despite a request to refrain from the disruption or violation. Partial amounts already due shall not be refunded.
      7.3 Cancellation and withdrawal must be made in writing. The relevant time for termination and withdrawal is the time of receipt of the declaration by the recipient of the declaration.

      7.4 In the event of mere full or partial non-participation, the participant remains obliged to pay the full participation fees. This applies irrespective of whether the default is the fault of the participant or not.
      7.5 In the event of a withdrawal, no PayPal fees will be refunded for PayPal payments.

      8. change and cancellation of events

      The Usability Academy reserves the right to cancel or change an event under the following conditions up to 7 calendar days before the start:
      8.1 A cancellation or postponement can only be made if there is a creditable interest on the part of the Usability Academy. This is particularly the case if the minimum number of participants is not reached or if the event cannot be held due to force majeure, impossibility or the speaker's absence.
      8.2 The participant will be notified of this under the contact details stated in his/her registration. In the event of cancellation, any participation fee already paid will be refunded. The same applies in the event that the participant is unable to attend the new alternative date of the respective event. Further claims on the part of the participant are excluded.
      8.3 The Usability Academy reserves the right to replace speakers, to name additional speakers and to change the course of the event, provided that this does not change essential features of the event and the change is reasonable for the participant. The participant cannot derive any claims from this, e.g. for withdrawal from the contract or reduction of the fee.
      9 Liability

      The Usability Academy is liable for the obligations arising from the contract with the due care of a prudent businessman. Claims by the participant for damages are excluded. Excluded from this are damages arising from injury to life, body or health if the Usability Academy is responsible for the breach of duty, other damages based on an intentional or grossly negligent breach of duty by the Usability Academy and damages based on an intentional or negligent breach of duties typical of the contract by the Usability Academy. A breach of duty by the Usability Academy is equivalent to a breach of duty by a legal representative or vicarious agent.
      10 Data Protection and Copyright

      10.1 Personal data of the participant will be processed by the Usability Academy exclusively for the purpose of handling the event. It will not be passed on to third parties.
      10.2 The participant receives ownership of the copyrighted course documents issued for the respective event and undertakes not to pass these on to third parties or make them accessible to third parties.

      11. cancellation policy for consumers

      If you are a consumer and have transmitted this registration to us by means of a means of distance communication (e.g. by letter, fax or e-mail), you have a right of withdrawal. In this case, please note the following cancellation policy:

      Right of withdrawal

      You may revoke your contractual declaration in writing (e.g. letter, fax, e-mail) within 14 days without stating reasons. The time limit begins after receipt of these instructions in text form, but not before you have also been provided with a contract document, your written application or a copy of the contract document or the application and also not before we have fulfilled our information obligations pursuant to Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB (Introductory Act to the German Civil Code) as well as our obligations pursuant to § 312g paragraph 1 sentence 1 BGB (German Civil Code) in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation is sufficient to comply with the revocation period. The revocation is to be sent to:

      ONLINE Seminars:

      GoDigitalXL UG
      Usability Academy
      Bahnhofstr. 1
      67655 Kaiserslautern

      Presence seminars:

      aventaurus Consulting GmbH
      Usability Academy
      Bahnhofstr. 1
      67655 Kaiserslautern

      Phone: +49 631 3160 5793
      Fax: +49 631 3160 5794
      E-mail This email address is being protected from spambots. You need JavaScript enabled to view it.
      12. consequences of revocation

      In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If you are unable to return or surrender the received goods or services or benefits (e.g. benefits of use), or are only able to do so in part or in a deteriorated condition, you must compensate us for the loss of value. This may mean that you must nevertheless fulfil the contractual payment obligations for the period until revocation. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your notice of revocation and for us with its receipt.
      12.1.1 Special notes Your right of revocation expires prematurely if the contract has been completely fulfilled by both parties at your express request before you have exercised your right of revocation.

      End of the cancellation policy
      13. final provisions

      13.1 The place of performance and jurisdiction for all obligations arising from this agreement is - as far as legally permissible - Kaiserslautern. If a contractual partner fulfils the requirement of § 38 Paragraph 2 of the German Code of Civil Procedure (ZPO) and does not have a general place of jurisdiction in Germany, the place of jurisdiction is the registered office of the Usability Academy.
      13.2 Should individual provisions of these General Terms and Conditions for Events be invalid or void, this shall not affect the validity of the remaining provisions. The parties undertake to replace the invalid provision with a provision that is as close as possible in meaning to the invalid provision and is valid.

      Where do the seminars take place?

      Currently all seminars take place LIVE ONLINE

      In-house trainings are also held: This email address is being protected from spambots. You need JavaScript enabled to view it.

      How does the online training work?

      For the online training you need:

      • a fast internet access,
      • a notebook with camera
      • a microphone.

       

      - The trainer will be available via video

      - The software we use is Zoom. The routing will be exclusively Europe, North America, India and South America. Other countries have been excluded.

      - We are using V-Classroom XL & a whiteboard software.

      - There is no installation for this.

      - For Zoom and Whiteboard you will receive an invitation by email

      - There is NO additional cost to you for the online tools

      Which payment methods are possible?

      Payment methods:

      - On account

      - PayPal

      - MasterCard

      - VISA

      - Amex

      How does the course take place?

      At the scheduled times, a trainer will meet with you via Zoom and you can then work on the content together. You should find an undisturbed place with a good internet connection.

      How many participants are in the course?

      Normally, our courses consist of about 2-10 participants. This offers both the advantage that our trainers can take enough time for the questions of the group, and that you can always exchange and learn together.

      What qualifications do the trainers of the courses bring with them?

      Our trainers are certified usability and user experience professionals. This means we have a comprehensive understanding of the content we teach you.

      How do I know when which modules are taking place?

      We have a calendar in which all modules and when they take place are stored. You will receive the appropriate Zoom invitation from us via link.

      How does it work with the CPUX-F test?

      You can book the CPUX-F exam directly when booking the course. Then we will take care of the registration.

      The date for the exam can be chosen freely, but usually we need 3-4 days in advance to be able to make the registration. It is best to use a few days after the course for intensive preparation and not to take the exam directly afterwards.

      If you have not yet decided whether you want to take the exam, you can register for the exam yourself at a later date.

      Is this a mass event if it's online?

      No. Normally, our courses consist of a maximum of 10-12 participants*. This offers both the advantage that our trainers can take enough time for the questions of the group, and that you can always exchange ideas and work together on the practical exercises.

      *For companies we can adjust the group size on request.

      Questions about our trainings? Let's meet with ZOOM :-)

      When would you have time for a ZOOM meeting? We have free slots every day between 13:00 and 13:30.

      Please choose a day and the topic


      Invalid Input
      Invalid Input
      Invalid Input
      Invalid Input
      Invalid Input
      Invalid Input
      Invalid Input
      Captcha
      Refresh Invalid Input
      The sent data will be processed only for the purpose of your request. Further information can be found in our privacy policy.

      +49 631 3160 5793 952f6a7599e61b402c9f6ec47aea0737

      +49 631 3160 5793 58dba3f5b201b303f8146d3eb87dd72c

      This email address is being protected from spambots. You need JavaScript enabled to view it.

       
      Usability Academy
      Folgen Sie uns

      This email address is being protected from spambots. You need JavaScript enabled to view it.

      ©2023 Usability Academy. All rights reserved