Usability Engineer CPUX Medical Devices IEC 62366

Usability & UX training according to IEC 62366  with all important methods from the UXQB® CPUX-F, CPUX-UT, CPUX-UR Curicullum adapted to development of medical devices. Usability engineering for medical devces including FDA perspective with lots of practical exercises such as real usability tests and video recordings. Virtual collaboration with V-Classroom-XL. The live online course for medical device profesisonals who want to take on new responsbilities in the development of medical devices.

Coursecode:  UA3090 EN

Why this course? Module contents

  • Usability Engineer CPUX-F with 2 certificates
  • 9 CPUX-F + CPUX-UT modules Preparation for UXQB® certification
  • Develop medical devices according to IEC 62336-1 / -2 and FDA, incl. usability file
  • IEC 62366-1 /-2 and the connection with ISO 9241 are explained in detail
  • Globally recognized certificate "UXQB® Certified Professional for Usability and User Experience - Foundation Level (CPUX-F)"
  • Summative & formative evaluations - usability tests & inspections
  • In the seminar: Planning, implementation and evaluation of usability tests with real users and video
  • Usability Engineering Process Medical Devices & Human Centered Design

TARGET AUDIENCE

  • Developers, product managers, business analysts, product owners, team leads, project managers, regulatory, usability file managers

PRICE

Price: 2155,-€

20% discount Early Bird 1.725,- up to 6 weeks before the course starts

+ 300 CPUX-F plus VAT

  • Intensivstation

    Monitoring der Vitaldaten

  • Vitaldaten

    Usability & UX Professional CPUX-F Medizinprodukte

  • Intensivstation mit Medizinprodukten

    Usability & UX Professional CPUX-F Medizinprodukte

  • Mobiles Monitoring

    Dates & course format

    • 9 half days part-time or 4,5 days full-time or 9 x evening intensive modules, LIVE ONLINE V-Classroom-XL or long-term format
    • 10 participants maximum - plenty of time for individual questions

      What you´ll learn in Usability Engineer CPUX-F Medical Devices IEC 62366 

      Usability & UX Engineer + in 9 modules incl. basic certification CPUX-F and preparation for CPUX-UT advanced level certification according to UXQB® and all basics for the development and design of medical devices according to EN62366 / IEC 62336-1 / -2 and FDA, incl. usability file.
      IEC 62366-1 /-2: The seminar teaches all important concepts for the development and design of medical devices according to EN62366 / IEC 62336, from the basics of ISO 9241, context of use analysis, persona, conception, prototyping to usability testing + test + certificate.

      Globally recognized certifications:

       The certificate "UXQB® Certified Professional for Usability and User Experience - Foundation Level (CPUX-F)" certifies that the certificate holder is familiar with the basic terms and concepts from the field of usability and user experience in the most important areas of competence.

      Summative & formative evaluations - Usability tests & inspections:

      All content and practical exercises for the CPUX-UT Usability Evaluation curriculum according to UXQB (international standard for usability & UX training). Iterative usability tests with real users and video recordings and expert evaluations are part of your toolbox. Unique: Planning, execution and evaluation of remote usability tests with real users and planning, preparation and execution of moderated remote usability tests.

      Usability file according to IEC 62366 & FDA preparations:

      The training for every UX professional in medical device development who wants to implement the latest changes in IEC 62336-1 / -2 and FDA. The seminar shows you which work results can be found where in the usability file.

      A certification that helps you get ahead

      Usability & UX course including preparation for the basic CPUX-F certification of the UXQB®. The certificate "UXQB® Certified Professional for Usability and User Experience - Foundation Level (CPUX-F)" certifies that the certificate holder is familiar with the basic terms and concepts from the field of usability and user experience in the most important areas of expertise.

      Who is the seminar intended for?

      The Usability engineering medical devices training is aimed at anyone who wants to pursue a career in the design, development, operation and/or sales of medical devices. As a usability engineer, you are responsible for the conception and evaluation of medical devices. You will work in the areas of user research, plan and carry out usability tests and develop interaction concepts based on the findings in order to develop and improve medical devices and user experience of them.

      Course modules - Usability Engineer CPUX medical devices IEC 62366

      • CPUX-F Foundation Level

      • CPUX-UT Usability Testing & Evlauation

        M01. Basics of Usability & UX - CPUX-F HCD & reference to IEC 62366

        01 Human centred design process according to ISO 9241-210:2010

        • Understanding the essential elements of human-centred design
        • 6 principles of human-centred design
        • Involving users
        • Iteration based on frequent usability evaluation
        • Addressing the entire user experience
        • Understanding the activities of human-centred design and their interrelationships
        • Understanding the purpose of the outcomes of each human-centred design activity
        • Understand the similarities and differences between IEC 62366-1 / -2 & ISO 9241-210
        • Human-centred quality

        08 Human-centred design maturity

        • Maturity model & determine maturity level
        • Measures to improve the maturity level
        • Other maturity models, UX maturity, UX Maturity & UX Strategy


        02 Usability & user experience according to ISO 9241-11:2018

        • Usability & user experience
        • Difference between usability and user experience
        • Effectiveness, efficiency, satisfaction
        • Usability metrics of ISO 9241-11:2018 as acceptance criteria for medical devices
        • Interactive system, user-system interaction, user interface and user interface element
        • Accessibility & assistive technologies
        • Prevention of harm through use


        03. planning activities for human-centred design in a project

        • Human-centred quality objectives

        Practical exercises:

        • Simple examples of user interfaces that illustrate the essential characteristics of usability
        • Introduction of the CPUX-F certificationIntroduction

         

        M02. CPUX-F - with reference to IEC 62366 - Understanding and defining the context of use - Usability Evaluation & Testing

        04 Analysing and defining the context of use

        Elements of the context of use

        • Goals, tasks, resources, environment
        • Persona, users and user groups
        • Primary users, secondary users, indirect users
        • Actual scenarios versus usage scenarios (target scenarios)
        • Interview and observation techniques
        • Focus group
        • User journey map

        Practical exercises:

        • Brainstorming - participants think about users, tasks, resources and environment and write them on post-it notes

        07. evaluation of design solutions

        • Usability evaluation
        • Differentiate between usability test, usability inspection and user survey
        • Usability test
        • Main activities of the usability test
        • Preparing, conducting, analysing and reporting usability tests
        • Usability test guide - test script
        • Formulate usability test tasks
        • Documenting and communicating usability test results

        Practical exercises:

        • Familiarisation with a tool for unmoderated / crowd usability tests with video recording (e.g. Rapidusertests)
        • Formulating test tasks for a usability test with video recording
        M03. CPUX-F - with reference to IEC 62366 - User Needs & User Requirements

        Usability inspection & user survey

        • Inspections and user surveys
        • Types of inspection
        • Inspection criteria
        • User survey

        05 Determining the user requirements

        • Requirement / User Need
        • Requirement / market requirement / organisational requirement
        • User requirement vs. stakeholder requirements
        • Qualitative / quantitative user requirements
        • Acceptance criteria

        Practical exercises:

        • Identifying user needs - What does the user really need?

        06. design solutions

        • Iterative design process
        • Usage scenarios and storyboards
        • Task modelling as the basis for task-appropriate interactions
        • Interaction specification, user system interaction
        • Low & high fidelity prototyping
        • Information architecture and navigation structure
        • Workflows & wireframes
        • User guidance
        • Ethical & sustainable design
        • Interaction principles ISO 9241-110:2020
        • Design patterns, user interface elements
        • Basic principles of 'Good UX Design',
        • Golden ratio, aesthetics
        • Psychology of perception - mental models,affordances
        • Design principles
        • Design and design rules
        • Material Design Styleguide - IOS Styleguide

        Practical exercises:

        • Formulating usage scenarios using the example of a mobile app / tablet app

        Usability inspection & user survey

        • Inspections and user surveys
        • Types of inspection
        • Inspection criteria
        • User survey

        05 Determining the user requirements

        • Requirement / User Need
        • Requirement / market requirement / organisational requirement
        • User requirement vs. stakeholder requirements
        • Qualitative / quantitative user requirements
        • Acceptance criteria

        Practical exercises:

        • Identifying user needs - What does the user really need?

        06. design solutions

        • Iterative design process
        • Usage scenarios and storyboards
        • Task modelling as the basis for task-appropriate interactions
        • Interaction specification, user system interaction
        • Low & high fidelity prototyping
        • Information architecture and navigation structure
        • Workflows & wireframes
        • User guidance
        • Ethical & sustainable design
        • Interaction principles ISO 9241-110:2020
        • Design patterns, user interface elements
        • Basic principles of 'Good UX Design',
        • Golden ratio, aesthetics
        • Psychology of perception - mental models,affordances
        • Design principles
        • Design and design rules
        • Material Design Styleguide - IOS Styleguide

        Practical exercises:

        • Formulating usage scenarios using the example of a mobile app / tablet app 

         

        M04. CPUX-F - with reference to IEC 62366 - Design Solutions & Exam Preparation

        06 Design Solutions

        • Iterative design process
        • Usage scenarios and storyboards
        • Task modelling as the basis for task-appropriate interactions
        • Interaction specification, user system interaction
        • Low & high fidelity prototyping
        • Information architecture and navigation structure
        • Workflows & wireframes
        • User guidance
        • Ethical & sustainable design
        • Interaction principles ISO 9241-110:2020
        • Design patterns, user interface elements
        • Basic principles of 'Good UX Design',
        • Golden ratio, aesthetics
        • Psychology of perception - mental models,affordances
        • Design principles
        • Design and design rules
        • Material Design Styleguide - IOS Styleguide

        Practical exercises:

        • Formulating usage scenarios using the example of a mobile app / tablet app
        • Exam preparation CPUX-F

         

        M05. CPUX-UT Usability Testing Advanced Level & Classification in IEC 623366 - Formative & Summative Evaluation

        Overview Usability Testing & Evaluation - Evaluation Methods

        • Familiarisation with the most important usability evaluation methods
        • Criteria for selecting methods
        • Induction methods - expert review, heuristic evaluation, usability inspection, cognitive walkthrough
        • Classification of the evaluation methods in usability engineering

        Practical exercises:

        • Conducting usability inspections at expert level with interaction principles, design rules and style guides
        M06. CPUX-UT II Conducting Test Sessions - Formative & Summative Evaluation IEC 62366

        Preparation of a usability test

        • Select the right evaluation method
        • Develop a usability test plan
        • Create usability test script
        • Conduct pilot test session
        • Recruiting test participants
        • Prepare a usability test session

        Conduct usability test sessions (test session)

        • Formalities for implementation
        • Briefing the test participant
        • Pre-session interview
        • Moderation
        • Post-session interview
        • Moderation guidelines

        Typical problems in moderation

        • Usability test task
        • Typical problems in usability test tasks

         Practical exercises:

        • Creating a test plan
        • Recruiting test participants
        • Preparing a usability test
        • Conducting a pilot test session and iteratively improving the test script
        • Conducting and moderating a usability test

         

        M07. CPUX-UT III - Usability Evaluation - Analysis, Documentation, Report
        • Evaluate usability test sessions
        • Categorise and prioritise findings
        • Carrying out a KJ workshop
        • Describing and documenting findings

        Practical exercises:

        • Extracting and describing findings
        • Conducting a KJ workshop
        • Creating a usability test report
        • Evaluating usability test sessions
        • Categorise and prioritise findings
        • Conducting a KJ workshop
        • Describing and documenting findings

        Practical exercises:

        • Extracting and describing findings
        • Conducting a KJ workshop
        • Creating a usability test report

         

        M08. Usability Engineering I & Usability File - IEC 62366-1 / -2 REVISED

        The usability file according to IEC 62366

        • Structuring the serviceability file
        • Specifying usability requirements
        • Procedures for formative and summative evaluation of usability
        • Former designations Verification and validation of suitability for use
        • Creation of test plans and performance and documentation of tests
        • Categorise content; in which file (usability file, risk management file, quality management manual, etc.)
        • Which results should be documented and how the files are linked

         

        M09. Usability Engineering II & Usability File - IEC 62366-1 / -2 REVISED

        Differences in IEC 62366 / FDA conformity / Interaction with ISO 14971

        • IEC 62366 and the human centered design process
        • Interaction of IEC 62366 and risk management according to ISO 14971
        • Structure of a usability file, documentation structure
        • Usability testing processes: including inspection process (e.g. tests against style and design guidelines, ISO 9241, heuristics),
        • Selection of appropriate evaluation method - participant observation (usability testing) as well as quantitative and qualitative user surveys
        • Documentation of test specification and test results
        • FDA conformity aspects

         

        Analysing and defining the context of use

        • Planning and carrying out context of use analyses
        • Collect and document context of use information
        • Plan, prepare and conduct interviews, observations and focus groups

        Practical exercises:

        • Interviews
        • Develop and describe a persona
        • Analyse and document task models


        Determine user requirements

        • Identify requirements in context of use information
        • Derive and structure user requirements from requirements
        • Consolidate user requirements
        • Work products and roles
        • Design thinking & human-centred design


        Practical exercises:

        • Deriving requirements from context of use information

         

        P13. Certificate exams - CPUX-F + Usability Engineer Medical Devices

        Examination "Certified Usability & UX Professional Foundation Level" (Optional: please indicate when registering whether you wish to register for the CPUX-F examination)

        • Participants take the Certified Professional for Usability and User Experience Foundation Level exam.
        • The exam contains 40 multiple-choice questions.


        Exam and certificate "Usability Academy - Usability Engineer"

        • Examination to become a Usability Engineer
        • Online test with approx. 40 questions
        • Multiple choice questions
        • Award of the Usability Academy certificate

        Facts & Figures - Usability Engineer CPUX medical devices IEC 62366

        • Description

          • Usability Engineering medical devices according to IEC 62366
          • UX training according to the curriculum of the International Usability and User Experience Board (UXQB) incl. exercises
          • Preparation for the "UXQB® CPUX-F" certification 
          • LIVE ONLINE seminar with V-Classroom-XL - Video Audio - ONLINE REALTIME WHITEBOARD - eLearning Portal - Virtual Classroom
          • 9 modules of 4 hours each (full day, morning, afternoon) ONLINE V-Classroom-XL Seminar - Training & Workshop + Test + Certificate
          • 9 half days, or 9 x evenings, or weekend 24h Flex seminars
          • 36 hours full of UX methods and concepts
          • 10 participants maximum - NO mass event - plenty of time for individual questions

          Format:

          • 9 half days in the mornings or afternoons with fixed dates
          • 4,5 full days full-time


          Funding:

          • A similar course is funded up to 100% by the German Arbeitsagentur with Bildungsgutschein registration no.: 31M1220078

           

        • Certificates

          Exam "Certified Usability & UX Professional Foundation Level"

          • Participants take the Certified Professional for Usability and User Experience Foundation Level exam
          • The exam contains 40 multiple-choice questions.
          • Exam and certificate "Usability Academy - Usability & UX Expert"

          Exam "Usability & UX Expert Medical Devices"

          • Online test with approx. 40 questions
          • Multiple choice questions
          • Award of the Usability Academy certificate
        • Audience

          • Developers, product managers, product owner, medical devices
          • Quality managers, software engineers for medical devices
        • Coursefees

          Live Online course: € 2.155,- plus VAT.

          20% discount Early Bird 1.725,- up to 6 weeks before the course starts

          Exam fee CPUX-F: 300,- Euro plus VAT

          Recommended prerequisite: None

          If you would like to redeem an education voucher, please let us know. We will check the requirements together. We will then take care of everything else for you.

          Here you will find all the information on how to obtain an education voucher and what is subsidised.


        • Context of use

          Medical device context of use

        • KJ Workshop

        • Persona

        • User Journey map

        Events - Usability Engineering CPUX Medical Devices IEC 62366

        Afternoon

        Event Event Date - Event End Date Individual Price Register

        Usability Engineer Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3090

        Usability Engineer CPUX – a 9 modules course - 9 mornings or 9 afternoons, or 4,5 days. Inc...

        15.07.2024 - 25.07.2024 14:00 - 18:00

        2,564.45€

        Usability Engineer Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3090

        Usability Engineer CPUX – a 9 modules course - 9 mornings or 9 afternoons, or 4,5 days. Inc...

        29.07.2024 - 08.08.2024 14:00 - 18:00

        2,564.45€

        Usability Engineer Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3090

        Usability Engineer CPUX – a 9 modules course - 9 mornings or 9 afternoons, or 4,5 days. Inc...

        12.08.2024 - 22.08.2024 14:00 - 18:00

        2,564.45€

        Usability Engineer Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3090

        Usability Engineer CPUX – a 9 modules course - 9 mornings or 9 afternoons, or 4,5 days. Inc...

        26.08.2024 - 05.09.2024 14:00 - 18:00

        2,564.45€

        Usability Engineer Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3090

        Usability Engineer CPUX – a 9 modules course - 9 mornings or 9 afternoons, or 4,5 days. Inc...

        09.09.2024 - 19.09.2024 14:00 - 18:00

        2,564.45€

        Usability Engineer Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3090

        Usability Engineer CPUX – a 9 modules course - 9 mornings or 9 afternoons, or 4,5 days. Inc...

        23.09.2024 - 03.10.2024 14:00 - 18:00

        2,564.45€
        2,051.56€

        Usability Engineer Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3090

        Usability Engineer CPUX – a 9 modules course - 9 mornings or 9 afternoons, or 4,5 days. Inc...

        07.10.2024 - 17.10.2024 14:00 - 18:00

        2,564.45€
        2,051.56€

        Usability Engineer Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3090

        Usability Engineer CPUX – a 9 modules course - 9 mornings or 9 afternoons, or 4,5 days. Inc...

        21.10.2024 - 31.10.2024 14:00 - 17:00

        2,564.45€
        2,051.56€

        Usability Engineer Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3090

        Usability Engineer CPUX – a 9 modules course - 9 mornings or 9 afternoons, or 4,5 days. Inc...

        04.11.2024 - 14.11.2024 14:00 - 18:00

        2,564.45€
        2,051.56€

        Usability Engineer Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3090

        Usability Engineer CPUX – a 9 modules course - 9 mornings or 9 afternoons, or 4,5 days. Inc...

        18.11.2024 - 28.11.2024 14:00 - 18:00

        2,564.45€
        2,051.56€

        You will be part of a large community of UX professionals

        "I found the seminar very successful overall. I also liked the organisation of the training as a remote/online course. I also liked working with the digital whiteboard..."

        "Trainer was very flexible and responded very well to the needs of the participants. - Also very good working atmosphere remotely"

        "The overview PDF, which expands on the complete HCD process and presents it clearly - that was really helpful..."

        "Questions, which I was allowed to ask at any time, were always answered in detail. Working through practical tasks and exercises together was very helpful in preparing for the exam..."

        Many companies count on our training program

        FAQ - Frequently asked questions

        General Terms and Conditions

        General Terms and Conditions for ONLINE events of GoDigitalXL UG and face-to-face events of aventaurus Consulting GmbH. The name "Usability Academy" is a brand name used by both companies in the respective business area training.

        For ease of reading only, the gender-differentiated spelling is omitted in the following.
        1. division of business

        1.1 GoDigitalXL UG is responsible for all ONLINE seminars as of 03.01.2020.

        ONLINE Seminars:

        GoDigitalXL UG
        Usability Academy
        Bahnhofstr. 1
        67655 Kaiserslautern

        Phone: +49 631 3160 5793
        Fax: +49 631 3160 5794
        E-mail This email address is being protected from spambots. You need JavaScript enabled to view it.

        1.2 As of 03.01.2020, Aventaurus Consulting GmbH is responsible for the implementation of all face-to-face seminars.

        Classroom seminars:

        aventaurus Consulting GmbH
        Usability Academy
        Bahnhofstr. 1
        67655 Kaiserslautern

        Phone: +49 631 3160 5793
        Fax: +49 631 3160 5794
        E-mail This email address is being protected from spambots. You need JavaScript enabled to view it.
        2. scope of application

        These General Terms and Conditions apply to all contracts concluded with the Usability Academy, a business division of GoDigitalXL UG and aventaurus Consulting GmbH Kaiserslautern, for participation in seminars and workshops from the Usability Academy's range.
        3 Conclusion of contract

        Registration for participation in seminars, training courses or other events of the Usability Academy (hereinafter: seminars) must be made in writing using the Usability Academy registration form (by letter, e-mail or fax) or online and must be received in full by the Usability Academy within the deadline specified in the event documents, if applicable. Due to the limited number of participants, registration does not constitute a binding contract. If the Usability Academy offers an information event, the contract will only be concluded after the information event by both parties signing a registration confirmation or a contract.
        4 Scope of services and prerequisites for participation

        4.1 The scope of the Usability Academy's services (location, time, duration, course topic, instructors, educational goal, price, etc.) results from the description of the Usability Academy programme and the training brochures, which were announced at the time of registration, displayed in the business premises and published on the Internet.
        4.2 The Usability Academy can make participation in an event dependent on personal and/or material prerequisites. As far as possible, information about the necessary prerequisites is provided in the Usability Academy programme and on the Internet.
        4.3 The learning material will be activated on the eLearning Portal 10 days before the start of the course. If an earlier activation is desired, the possibility of withdrawal ends with the activation.

        4.4 The following applies to CPUX-F certification: After receipt of the access data for the eLearning portal to the CPUX-F documents, a minimum fee of 250 euros is due, even if the course is cancelled at a later date. For the other courses: 20% of the course fee.
        5. fee

        5.1 The participant must pay the contractually agreed fee in accordance with the invoice issued by the Usability Academy. The participant is liable for payment of the fee even if the fee, or parts thereof, are to be paid by a third party (e.g. company, employer, professional development service). The statutory value added tax shall apply. In the event of non-payment of the fee, the participant may be excluded from further participation in the course.
        5.2 No discount can be granted for courses that have already been discounted.
        6. course location

        The courses take place at the Usability Academy, or at a location named in the registration confirmation.
        7. right of withdrawal, non-participation and cancellation

        7.1 The applicant has a right of withdrawal in accordance with the following conditions:
        A withdrawal or cancellation must always be declared in writing (by e-mail, fax or post). Depending on the time of withdrawal, the organiser will charge a fee. The applicant is entitled to prove that no damage or a reduction in value has occurred at all or that the damage or reduction in value is considerably less than the fee charged.

        In the event of withdrawal/cancellation, the following amount will be charged or retained:
        ⇒ from the date of registration to 29 days before the start of the event : 250 € processing fee.
        ⇒ 28 to 15 days before the start of the event: 25% of the participation fee
        ⇒ 14 - 8 days before the start of the event: 50% of the participation fee
        ⇒ 7 days or more before the start of the event: 100% of the participation fee.

        No cancellation fee will be charged if a substitute person is named. This change of registration must also be made in writing and must be made by the original registrant. The original registrant remains obliged to pay the participation fee to the organiser until the change has been made.

        7.2 The Usability Academy can terminate the contract without notice for good cause in accordance with § 626 BGB. Important reasons are, in particular, the disruption of the processes of the further training events and the non-observance of the house rules despite a request to refrain from the disruption or violation. Partial amounts already due shall not be refunded.
        7.3 Cancellation and withdrawal must be made in writing. The relevant time for termination and withdrawal is the time of receipt of the declaration by the recipient of the declaration.

        7.4 In the event of mere full or partial non-participation, the participant remains obliged to pay the full participation fees. This applies irrespective of whether the default is the fault of the participant or not.
        7.5 In the event of a withdrawal, no PayPal fees will be refunded for PayPal payments.

        8. change and cancellation of events

        The Usability Academy reserves the right to cancel or change an event under the following conditions up to 7 calendar days before the start:
        8.1 A cancellation or postponement can only be made if there is a creditable interest on the part of the Usability Academy. This is particularly the case if the minimum number of participants is not reached or if the event cannot be held due to force majeure, impossibility or the speaker's absence.
        8.2 The participant will be notified of this under the contact details stated in his/her registration. In the event of cancellation, any participation fee already paid will be refunded. The same applies in the event that the participant is unable to attend the new alternative date of the respective event. Further claims on the part of the participant are excluded.
        8.3 The Usability Academy reserves the right to replace speakers, to name additional speakers and to change the course of the event, provided that this does not change essential features of the event and the change is reasonable for the participant. The participant cannot derive any claims from this, e.g. for withdrawal from the contract or reduction of the fee.
        9 Liability

        The Usability Academy is liable for the obligations arising from the contract with the due care of a prudent businessman. Claims by the participant for damages are excluded. Excluded from this are damages arising from injury to life, body or health if the Usability Academy is responsible for the breach of duty, other damages based on an intentional or grossly negligent breach of duty by the Usability Academy and damages based on an intentional or negligent breach of duties typical of the contract by the Usability Academy. A breach of duty by the Usability Academy is equivalent to a breach of duty by a legal representative or vicarious agent.
        10 Data Protection and Copyright

        10.1 Personal data of the participant will be processed by the Usability Academy exclusively for the purpose of handling the event. It will not be passed on to third parties.
        10.2 The participant receives ownership of the copyrighted course documents issued for the respective event and undertakes not to pass these on to third parties or make them accessible to third parties.

        11. cancellation policy for consumers

        If you are a consumer and have transmitted this registration to us by means of a means of distance communication (e.g. by letter, fax or e-mail), you have a right of withdrawal. In this case, please note the following cancellation policy:

        Right of withdrawal

        You may revoke your contractual declaration in writing (e.g. letter, fax, e-mail) within 14 days without stating reasons. The time limit begins after receipt of these instructions in text form, but not before you have also been provided with a contract document, your written application or a copy of the contract document or the application and also not before we have fulfilled our information obligations pursuant to Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB (Introductory Act to the German Civil Code) as well as our obligations pursuant to § 312g paragraph 1 sentence 1 BGB (German Civil Code) in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation is sufficient to comply with the revocation period. The revocation is to be sent to:

        ONLINE Seminars:

        GoDigitalXL UG
        Usability Academy
        Bahnhofstr. 1
        67655 Kaiserslautern

        Presence seminars:

        aventaurus Consulting GmbH
        Usability Academy
        Bahnhofstr. 1
        67655 Kaiserslautern

        Phone: +49 631 3160 5793
        Fax: +49 631 3160 5794
        E-mail This email address is being protected from spambots. You need JavaScript enabled to view it.
        12. consequences of revocation

        In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If you are unable to return or surrender the received goods or services or benefits (e.g. benefits of use), or are only able to do so in part or in a deteriorated condition, you must compensate us for the loss of value. This may mean that you must nevertheless fulfil the contractual payment obligations for the period until revocation. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your notice of revocation and for us with its receipt.
        12.1.1 Special notes Your right of revocation expires prematurely if the contract has been completely fulfilled by both parties at your express request before you have exercised your right of revocation.

        End of the cancellation policy
        13. final provisions

        13.1 The place of performance and jurisdiction for all obligations arising from this agreement is - as far as legally permissible - Kaiserslautern. If a contractual partner fulfils the requirement of § 38 Paragraph 2 of the German Code of Civil Procedure (ZPO) and does not have a general place of jurisdiction in Germany, the place of jurisdiction is the registered office of the Usability Academy.
        13.2 Should individual provisions of these General Terms and Conditions for Events be invalid or void, this shall not affect the validity of the remaining provisions. The parties undertake to replace the invalid provision with a provision that is as close as possible in meaning to the invalid provision and is valid.

        Where do the seminars take place?

        Currently all seminars take place LIVE ONLINE

        In-house trainings are also held: This email address is being protected from spambots. You need JavaScript enabled to view it.

        How does the online training work?

        For the online training you need:

        • a fast internet access,
        • a notebook with camera
        • a microphone.

         

        - The trainer will be available via video

        - The software we use is Zoom. The routing will be exclusively Europe, North America, India and South America. Other countries have been excluded.

        - We are using V-Classroom XL & a whiteboard software.

        - There is no installation for this.

        - For Zoom and Whiteboard you will receive an invitation by email

        - There is NO additional cost to you for the online tools

        Which payment methods are possible?

        Payment methods:

        - On account

        - PayPal

        - MasterCard

        - VISA

        - Amex

        How does the course take place?

        At the scheduled times, a trainer will meet with you via Zoom and you can then work on the content together. You should find an undisturbed place with a good internet connection.

        How many participants are in the course?

        Normally, our courses consist of about 2-10 participants. This offers both the advantage that our trainers can take enough time for the questions of the group, and that you can always exchange and learn together.

        What qualifications do the trainers of the courses bring with them?

        Our trainers are certified usability and user experience professionals. This means we have a comprehensive understanding of the content we teach you.

        How do I know when which modules are taking place?

        We have a calendar in which all modules and when they take place are stored. You will receive the appropriate Zoom invitation from us via link.

        How does it work with the CPUX-F test?

        You can book the CPUX-F exam directly when booking the course. Then we will take care of the registration.

        The date for the exam can be chosen freely, but usually we need 3-4 days in advance to be able to make the registration. It is best to use a few days after the course for intensive preparation and not to take the exam directly afterwards.

        If you have not yet decided whether you want to take the exam, you can register for the exam yourself at a later date.

        Is this a mass event if it's online?

        No. Normally, our courses consist of a maximum of 10-12 participants*. This offers both the advantage that our trainers can take enough time for the questions of the group, and that you can always exchange ideas and work together on the practical exercises.

        *For companies we can adjust the group size on request.

        Questions about the seminars Usability Engineering Medical Devices ? Let's meet with ZOOM :-)

        When would you have time for a ZOOM meeting? We have free slots every day between 13:00 and 13:30.

        Please choose a day and the topic


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