Usability & UX Expert CPUX-F Intensive course

Course code:  UA1100 EN

The Usability & UX training with all the important methods from the UXQB® CPUX-F, CPUX-UT, CPUX-UR and CPUX-DS Curicullum. Usability engineering with lots of practical exercises. Learning such as Lean UX, Design Thinking and how digital transformation works. Virtual collaboration with V-Classroom-XL. The live online course for UX professionals who want to take on new responsbilities in digital transformation.

Why this course? Module contents

  • 2 UX certificates for your new job in digital transformation
  • 10 modules of 4 hours each with all important UX methods
  • There are already 8000 CPUX-F professionals. Are you one of them?
  • Globally recognized CPUX-F certificate of the UXQB, developed by the professional association - UPA
  • Advanced levels CPUX-UT - CPUX-UR - CPUX-DS
  • Usability testing with real users + video 
  • Practical exercises on persona, scenario, wireframe, workflows, prototyping
  • Certified instructors - immediate LIVE answers to questions
  • LIVE ONLINE training with V-Classroom-XL

Target audience

  • Business analysts, product owners, team leads, project managers

Format

  • 10 half days part-time or
  • 5 days full-time or 10 x evening intensive modules, LIVE ONLINE V-Classroom-XL or
  • long-term format
  • 10 participants maximum - plenty of time for individual questions

Price

Price: 2.395,-€ plus VAT.

20% discount Early Bird 1925,- until 6 weeks before course start

+ 300,- € CPUX-F exam fee (optional)

  • Pizza Projekt

    Projektsituation: Pizzeria möchte keine Provisionen mehr verleieren und lieber weitere Kunden mit eigener mobilen Lösung gewinnen

  • Nutzungskontextanalyse

    Brain Storming Nutzungskontext um sich einen ersten Überblick zu verschaffen

  • Persona

    Der fiktive Besitzer in Form einer Persona

  • Benutzer

    Der fiktive Benutzer in Form einer Persona

  • Low Fidelity Prototype

    Nach mehreren Iterationen gibt es erste Entwürfe als Low Fidelity Prototype

  • Wireframe

    Nach mehereren Prototypen und WireFlows wird das Design über einen Wireframe harmonisiert

  • Figma oder Axure Prototyp

    Nach weiteren Iterationen gibt es einen High Fidelity Prototypen

  • Usability Testing & Evaluation

  • Usability Testing mit Videoaufzeichnung

    What you learn in the Usability & User Experience (UX) Expert

    The CPUX-F Usability & UX Expert course is the only course with 2 certificates. You will become part of a worldwide community of more than 8000 UX professionals with the UXQB certificate "Certified Usability & User Experience Foundation Level". The Usability & UX seminar with all important methods from the UXQB® CPUX-F, CPUX-UT, CPUX-UR and CPUX-DS curriculum. The most important standards and guidelines ISO 9241-11 / -210 / -110 / -12 / -161. At the end of the seminar you will take the exam to become a usability & UX expert.

    From the first ideas over creative methods to storyboards and interactive prototypes

    You will learn usability engineering with lots of practical exercises. We explain how Lean UX, Design Thinking and Human Centered Design are connected. The motto of the seminar is "from the idea to creative methods, storyboards and interactive prototypes". You will develop design solutions with the basics of good design, where you will learn about the design principles of Donald Norman, Dieter Rams and Alan Cooper. These design principles will help you to design usage scenarios, personas, user flows and prototypes. You will learn how to use perceptual psychology, intuitiveness and affordances in interaction design. The seminar teaches all important concepts for the development and design of digital products, websites / mobile, tablet, web apps and touch design in many practical exercises.

    Putting international standards into practice

    Based on the fundamentals of the human-centered design process according to ISO 9241-210 and the fundamentals of usability & user experience according to ISO 9241-11, you will develop all essential concepts and prototypes for products and services in digitalization.

    Learn usability testing and evaluation from the UPA National Expert

    Iterative usability tests with real users and video recordings and expert evaluations are part of your toolbox. Unique: Planning, execution and evaluation of remote usability tests with real users and planning, preparation and execution of moderated remote usability tests.

    A certification that will take you to the next level

    Usability & UX expert course including preparation for the basic CPUX-F certification of the UXQB®. The certificate "UXQB® Certified Professional for Usability and User Experience - Foundation Level (CPUX-F)" certifies that the certificate holder is familiar with the basic terms and concepts from the field of usability and user experience in the most important areas of competence.

    Who is the seminar for?

    The Usability & User Experience (UX) Expert seminar is aimed at anyone who is pursuing a career in the design, development, operation and/or sales of digital products. As a usability and user experience (UX) expert, you are responsible for the design and evaluation of digital products. You will work in the areas of user research, plan and carry out usability tests and develop interaction concepts based on the findings in order to develop and improve digital products and user experiences.

    Course content - Usability & User Experience (UX) Expert

    • CPUX-F Foundation Level

      M01. CPUX-F Human Centered Design - Usability & User Experience
      01. human-centred design process according to ISO 9241-210:2010
      • Understanding the basic elements of human-centred design
      • 6 principles of human-centred design
      • Involving users
      • Iteration based on frequent usability evaluation
      • Addressing the whole user experience
      • Understand the activities of human-centred design and their interdependency
      • Understand the purpose of each deliverable of the HCD activities
      • Human-centred quality

      08. human-centred design maturity
      • Determine maturity model & maturity level
      • Measures to improve maturity level
      • Other maturity models, UX maturity, UX Maturity & UX Strategy

      02. usability & user experience according to ISO 9241-11:2018
      • Usability & User Experience 
      • Difference between usability and user experience
      • Effectiveness, efficiency, satisfaction
      • Interactive system, user-system interaction, user interface and user interface element
      • Accessibility & assistive technologies
      • Avoidance of harm from use

      03. planning activities for human-centred design in a project
      • Planning activities for a human-centred design project
      • Human-centred quality objectives
      Practical exercises: 
      • Simple examples of user interfaces that illustrate essential features of usability
      • Introduction to CPUX-F certification

       

       

      M02. CPUX-F -Understand and specify the context of uses - Usability Evaluation & Testing
      04. Understand and specify the context of use
      • elements of context of use
      • user, primary, secondary and indirect users and stakeholder, user group profile
      • goal, task, environment, resource
      • context of use analysis and how to conduct it
      • focus group, observation, contextual interview
      • as-is scenario
      • persona
      • task model
      • user journey map
      • touchpoints

      Practical exercises:

      Brainstorming - participants think about users, tasks, resources and environment and write them down on post-it notes


      07 Evaluate the designs against user requirements
      • Usability evaluation in human-centred design
      • key differences between usability tests, usability inspections and user surveys for usability evaluation
      • understand why interviews and focus groups are unsuitable for usability evaluation

      Usability Test

      • the main activities in a usability test
      • unmoderated usability test
      • how to prepare a usability test
      • usability test guide
      • usability test task
      • recruiting of test participants
      • activities in a usability test session
      • Briefing, pre-test interview, moderation and post-test interview
      • usability test report
      • usability problem & positive finding
      • ratings used for usability findings
      • responsibilities in a usability test
      • Moderator, note-taker, observer and usability test participant

      Usability inspections and user surveys

      • usability inspection
      • how and why a user survey is used for usability evaluation


      Practical exercises:

      • Getting to know a tool for unmoderated / crowd usability tests with video recording (e.g. Rapidusertests)
      • Formulating test items for a usability test with video recording

       

      M03. CPUX-F - User Needs & User Requirements - Design Solutions

      05. Specify the user requirements

      • User Need / User Requirement
      • Relationship between User Need / User Requirement
      • Difference between market, organisational and user requirements
      • Qualitative and quantitative user requirements
      • Acceptance criteria

      Practical exercises:

      • Identifying User Needs - What does the user really need?


      06. Design solutions that meet user requirements

      06.1 Design process and deliverables

      • Iterative design process
      • task models for design 
      • use scenario & storyboard
      • user system interaction
      • information architecture and navigation structure
      • card sorting
      • prototypes and wireframes
      • low-fidelity prototype and high-fidelity prototype
      • user assistance
      • user interface specification
      • ethical design & sustainable design

      06.2 Guidance for user interface design

      • Interaction principles ISO 9241-110:2020
      • Nielsen Heuristics
      • Mental Model & Affordance
      • User Interface Guideline and Style Guide
      • Design Patterns & Stylguides

      Practical exercises:

      • Formulating usage scenarios using a mobile app / tablet app as an example

       

      M04. CPUX-UT I - Introduction to Advanced Usability Evaluation & Usability Inspection

      01. Usability Inspection

      • Overview Usability Testing & Evaluation - Evaluation Methods
      • Most important usability evaluation methods
      • Selection criteria for Inspection methods
      • Inspection methods - Expert Review, Heuristic Evaluation, Usability Inspection, Cognitive Walkthrough
      • Classification of the evaluation methods in usability engineering

      Practical exercises:

      • Carrying out usability inspections at expert level with interaction principles, design rules and sytleguides.

      M05. CPUX-UT II - Usability Test - Planning, Preparation , Conduct Usability Test Sessions

      02. Prepare Usability Test

      • Select Method - Determine the test method
      • Develop a usability test plan
      • Create Usability Test Script
      • Formulate Usability test tasks
      • Formulate Pre- / Post Conditions
      • Formulate Success Criteria
      • Typical problems in usability test tasks
      • Conduct pilot test session
      • Recruit test participants

      03. Conduct usability test sessions 

      • Prepare usability test session
      • Formalities for conducting the test
      • Briefing 
      • Pre-session interview
      • Moderation
      • Post-Session Interview
      • Moderation guidelines
      • Typical problems in moderation


      Practical exercises:

      • Creating a test plan
      • Recruiting test participants
      • Preparing a usability test
      • Conducting a pilot test session and iteratively improving the test script
      • Conducting and moderating a usability test sessions

      M06. CPUX-UT III - Usability Evaluation Report

      04. Cluster and rate findings

      • Evaluate usability test sessions
      • Categorise and prioritise findings
      • Conduct a KJ workshop

      05. Documents findings

      • Describe and document findings

      Practical exercises:

      • Extract and describe findings
      • Conducting a KJ workshop
      • Writing a usability test report

      M07 CPUX-UR I - Context of Use Analysis - User Needs & User Requirements - Design Thinking

      Analyse and define the context of use

      • Plan and carry out context of use analysis
      • Collect and document context of use information
      • Plan, prepare and conduct interview, observation, focus group

      Practical exercises:

      • Conduct interviews
      • Develop and describe persona
      • Analyse and document task models
      • Identify and describe Information models
      • Identify and describe task objects and their attributes
      • Identify and describe scenarios as is 

       

      Define User Requirements

      • Identify user needs in context of use information
      • Derive User Requirements from needs and structure them
      • Consolidate User Requirements
      • Work products and roles
      • Design Thinking & Human Centered Design


      Practical exercises:

      • Derive user needs from context of use information
      • Formulate User Needs & User Requirements
      • Prioritize User Requirements
      M08. CPUX-DS I - Design Solutions - Use Scenario, Interaction Specification,

      Design activities Overview - Early design - First drafts - Refined design

      • Iterative Design & Formatve Evaluations & Overall User Experience
      • Use scenarios
      • Interaction specification with user - System interaction details
      • Create task models for design
      • Task-related operation to achieve user goals
      • Identify and describe task objects

      Practical exercises:

      • Formulate Use Scenario
      • Designing task models for design

      M09. CPUX-DS II - Design Solutions - Workflows, Wireframes, Prototypes, Navigation Structure

      Interaction design - task-related interaction flows

      • Visualising interaction flows
      • User flows - Workflows
      • Wireframes & harmonisation of the interface
      • Enrich and structure task objects with "Core and Path" method
      • Information architecture, navigation structure
      • User Flows - Workflows
      • Low fidelity prototyping

      Practical exercises:

      • Determine user interface design
      • Developing user flows
      • Developing wireframes
      • Prototyping
      • Carry out evaluations

      M10. CPUX-DS III - Design Solutions - High Fidelity Prototypes - Styleguide -. Animations - Prototyping AXURE

      Refined design

      • Create user interfaces by selecting, arranging, combining and defining the behaviour of user interface elements
      • behaviour of user interface elements
      • Appropriate use of user interface elements
      • Principles of information presentation
      • Mobile & Responsive Design
      • Touchscreen design
      • Voice interaction, gesture control
      • Basics of good design Advanced
      • Design laws, colours, font sizes and white space
      • Animations
      • Nudging
      • Introduction to AXURE
      • High Fidelity Prototyping with AXURE
      • Dynamic Panels
      • Mobile Prototyping
      • Implementing animations in AXURE


      Practical exercises:

      • Prototyping
      • Creating a high-fidelity prototype
      • Implementing the interaction specification
      • Develop AXURE prototype, test with others
      • Carry out evaluations

      P11. Certificate exams - CPUX-F + Usability & UX Expert

      Exam "Certified Usability & UX Professional Foundation Level"

      • (Optional: please state when registering whether registration for the CPUX-F exam is desired).
      • Participants take the exam for the Certified Professional for Usability and User Experience Foundation Level.
      • The exam contains 40 multiple-choice questions.

      Examination and certificate "Usability Academy - Usability & UX Expert

      • Examination to become a Usability & UX Expert
      • Online test with approx. 40 questions
        Multiple choice questions
      • Award of the Usability Academy certificate

      Facts & Figures - Usability & UX Expert CPUX

      • Scope & duration

        • UX seminar according to the curriculum of the International Usability and User Experience Board (UXQB) incl. exercises
        • Preparation for the "UXQB® CPUX-F" certificate exam 
        • LIVE ONLINE seminar with V-Classroom-XL - Video Audio - ONLINE REALTIME WHITEBOARD - eLearning Portal - Virtual Classroom
        • 10 modules of 4 hours each (full day, morning, afternoon) ONLINE V-Classroom-XL Seminar - Training & Workshop + Test + Certificate.
        • 10 half days, or 10 x evenings, or weekend 24h Flex seminars
        • 40 hours full of UX methods and concepts
        • 10 participants maximum - NO mass event - plenty of time for individual questions
         
        Format:
         
        • 10 half days in the mornings or afternoons with fixed dates
        • 10 half days in the morning or afternoon with freely selectable dates part-time  
        • 5 full days full-time
         
        Funding:
         
        • A similar course is subsidized up to 100% by the employment agency with an education voucher Certificate registration no.: 31M1220078
      • Exam and certificates

        Examination "Certified Usability & UX Professional Foundation Level"

        • Participants take the Certified Professional for Usability and User Experience Foundation Level exam.
        • The exam contains 40 multiple-choice questions.

        Exam and certificate "Usability Academy - Usability & UX Expert"

        • Usability & UX Expert exam
        • Online test with approx. 40 questions
        • Multiple choice questions 
        • Award of the Usability Academy certificate
         
         
      • Target audience

        • Start-ups / Web & Mobile Managers
        • Product Manager Web, Mobile, Tablet
        • User interface designer web, mobile, tablet
        • Software engineers web, mobile, tablet
        • Project managers
        • Quality managers
        • All those involved in development projects who contribute to and have a say in the design of user interfaces for web, mobile and tablet solutions.
        • Marketing, web usability, conversion rate optimization
      • Course fees

        Online course: € 2,395 plus VAT.

        With early bird discount: €1,925 (up to 6 weeks before the start of the course) plus VAT.

        Exam fee CPUX-F: 300,- Euro plus VAT.

         
         
         
        Recommended prerequisite: None
         
        If you would like to redeem an education voucher, please let us know. We will check the requirements together. We will then take care of everything else for you.
         
         
         
         

         

      • Persona

      • Context of use

        Medical device context of use

      • User Journey map

      • KJ Workshop

      Events - Usability & UX Expert CPUX

      10 modules over 10 days - In the morning - 9:00 am - 1:00 pm

      Event Event Date - Event End Date Individual Price Register

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      01.07.2024 - 12.07.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      15.07.2024 - 26.07.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      29.07.2024 - 09.08.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      12.08.2024 - 23.08.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      26.08.2024 - 06.09.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      09.09.2024 - 20.09.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      23.09.2024 - 04.10.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      07.10.2024 - 18.10.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      21.10.2024 - 01.11.2024 14:00 - 17:00

      2,395.00€

      10 modules over 10 days - In the afternoon - 2:00 pm - 6:00 pm

      Event Event Date - Event End Date Individual Price Register

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      01.07.2024 - 12.07.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      15.07.2024 - 26.07.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      29.07.2024 - 09.08.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      12.08.2024 - 23.08.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      26.08.2024 - 06.09.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      09.09.2024 - 20.09.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      23.09.2024 - 04.10.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      07.10.2024 - 18.10.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      21.10.2024 - 01.11.2024 14:00 - 17:00

      2,395.00€

      10 modules over 5 days - full day - 9:00 am - 6:00 pm

      Event Event Date - Event End Date Individual Price Register

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      01.07.2024 - 12.07.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      15.07.2024 - 26.07.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      29.07.2024 - 09.08.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      12.08.2024 - 23.08.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      26.08.2024 - 06.09.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      09.09.2024 - 20.09.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      23.09.2024 - 04.10.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      07.10.2024 - 18.10.2024 14:00 - 18:00

      2,395.00€

      Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100

      Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...

      21.10.2024 - 01.11.2024 14:00 - 17:00

      2,395.00€

      You will be part of a large community of UX professionals

      "I found the seminar very successful overall. I also liked the organisation of the training as a remote/online course. I also liked working with the digital whiteboard..."

      "Trainer was very flexible and responded very well to the needs of the participants. - Also very good working atmosphere remotely"

      "The overview PDF, which expands on the complete HCD process and presents it clearly - that was really helpful..."

      "Questions, which I was allowed to ask at any time, were always answered in detail. Working through practical tasks and exercises together was very helpful in preparing for the exam..."

      Many companies trust in our training competence

      FAQ - Frequently asked questions

      General Terms and Conditions

      General Terms and Conditions for ONLINE events of GoDigitalXL UG and face-to-face events of aventaurus Consulting GmbH. The name "Usability Academy" is a brand name used by both companies in the respective business area training.

      For ease of reading only, the gender-differentiated spelling is omitted in the following.
      1. division of business

      1.1 GoDigitalXL UG is responsible for all ONLINE seminars as of 03.01.2020.

      ONLINE Seminars:

      GoDigitalXL UG
      Usability Academy
      Bahnhofstr. 1
      67655 Kaiserslautern

      Phone: +49 631 3160 5793
      Fax: +49 631 3160 5794
      E-mail This email address is being protected from spambots. You need JavaScript enabled to view it.

      1.2 As of 03.01.2020, Aventaurus Consulting GmbH is responsible for the implementation of all face-to-face seminars.

      Classroom seminars:

      aventaurus Consulting GmbH
      Usability Academy
      Bahnhofstr. 1
      67655 Kaiserslautern

      Phone: +49 631 3160 5793
      Fax: +49 631 3160 5794
      E-mail This email address is being protected from spambots. You need JavaScript enabled to view it.
      2. scope of application

      These General Terms and Conditions apply to all contracts concluded with the Usability Academy, a business division of GoDigitalXL UG and aventaurus Consulting GmbH Kaiserslautern, for participation in seminars and workshops from the Usability Academy's range.
      3 Conclusion of contract

      Registration for participation in seminars, training courses or other events of the Usability Academy (hereinafter: seminars) must be made in writing using the Usability Academy registration form (by letter, e-mail or fax) or online and must be received in full by the Usability Academy within the deadline specified in the event documents, if applicable. Due to the limited number of participants, registration does not constitute a binding contract. If the Usability Academy offers an information event, the contract will only be concluded after the information event by both parties signing a registration confirmation or a contract.
      4 Scope of services and prerequisites for participation

      4.1 The scope of the Usability Academy's services (location, time, duration, course topic, instructors, educational goal, price, etc.) results from the description of the Usability Academy programme and the training brochures, which were announced at the time of registration, displayed in the business premises and published on the Internet.
      4.2 The Usability Academy can make participation in an event dependent on personal and/or material prerequisites. As far as possible, information about the necessary prerequisites is provided in the Usability Academy programme and on the Internet.
      4.3 The learning material will be activated on the eLearning Portal 10 days before the start of the course. If an earlier activation is desired, the possibility of withdrawal ends with the activation.

      4.4 The following applies to CPUX-F certification: After receipt of the access data for the eLearning portal to the CPUX-F documents, a minimum fee of 250 euros is due, even if the course is cancelled at a later date. For the other courses: 20% of the course fee.
      5. fee

      5.1 The participant must pay the contractually agreed fee in accordance with the invoice issued by the Usability Academy. The participant is liable for payment of the fee even if the fee, or parts thereof, are to be paid by a third party (e.g. company, employer, professional development service). The statutory value added tax shall apply. In the event of non-payment of the fee, the participant may be excluded from further participation in the course.
      5.2 No discount can be granted for courses that have already been discounted.
      6. course location

      The courses take place at the Usability Academy, or at a location named in the registration confirmation.
      7. right of withdrawal, non-participation and cancellation

      7.1 The applicant has a right of withdrawal in accordance with the following conditions:
      A withdrawal or cancellation must always be declared in writing (by e-mail, fax or post). Depending on the time of withdrawal, the organiser will charge a fee. The applicant is entitled to prove that no damage or a reduction in value has occurred at all or that the damage or reduction in value is considerably less than the fee charged.

      In the event of withdrawal/cancellation, the following amount will be charged or retained:
      ⇒ from the date of registration to 29 days before the start of the event : 250 € processing fee.
      ⇒ 28 to 15 days before the start of the event: 25% of the participation fee
      ⇒ 14 - 8 days before the start of the event: 50% of the participation fee
      ⇒ 7 days or more before the start of the event: 100% of the participation fee.

      No cancellation fee will be charged if a substitute person is named. This change of registration must also be made in writing and must be made by the original registrant. The original registrant remains obliged to pay the participation fee to the organiser until the change has been made.

      7.2 The Usability Academy can terminate the contract without notice for good cause in accordance with § 626 BGB. Important reasons are, in particular, the disruption of the processes of the further training events and the non-observance of the house rules despite a request to refrain from the disruption or violation. Partial amounts already due shall not be refunded.
      7.3 Cancellation and withdrawal must be made in writing. The relevant time for termination and withdrawal is the time of receipt of the declaration by the recipient of the declaration.

      7.4 In the event of mere full or partial non-participation, the participant remains obliged to pay the full participation fees. This applies irrespective of whether the default is the fault of the participant or not.
      7.5 In the event of a withdrawal, no PayPal fees will be refunded for PayPal payments.

      8. change and cancellation of events

      The Usability Academy reserves the right to cancel or change an event under the following conditions up to 7 calendar days before the start:
      8.1 A cancellation or postponement can only be made if there is a creditable interest on the part of the Usability Academy. This is particularly the case if the minimum number of participants is not reached or if the event cannot be held due to force majeure, impossibility or the speaker's absence.
      8.2 The participant will be notified of this under the contact details stated in his/her registration. In the event of cancellation, any participation fee already paid will be refunded. The same applies in the event that the participant is unable to attend the new alternative date of the respective event. Further claims on the part of the participant are excluded.
      8.3 The Usability Academy reserves the right to replace speakers, to name additional speakers and to change the course of the event, provided that this does not change essential features of the event and the change is reasonable for the participant. The participant cannot derive any claims from this, e.g. for withdrawal from the contract or reduction of the fee.
      9 Liability

      The Usability Academy is liable for the obligations arising from the contract with the due care of a prudent businessman. Claims by the participant for damages are excluded. Excluded from this are damages arising from injury to life, body or health if the Usability Academy is responsible for the breach of duty, other damages based on an intentional or grossly negligent breach of duty by the Usability Academy and damages based on an intentional or negligent breach of duties typical of the contract by the Usability Academy. A breach of duty by the Usability Academy is equivalent to a breach of duty by a legal representative or vicarious agent.
      10 Data Protection and Copyright

      10.1 Personal data of the participant will be processed by the Usability Academy exclusively for the purpose of handling the event. It will not be passed on to third parties.
      10.2 The participant receives ownership of the copyrighted course documents issued for the respective event and undertakes not to pass these on to third parties or make them accessible to third parties.

      11. cancellation policy for consumers

      If you are a consumer and have transmitted this registration to us by means of a means of distance communication (e.g. by letter, fax or e-mail), you have a right of withdrawal. In this case, please note the following cancellation policy:

      Right of withdrawal

      You may revoke your contractual declaration in writing (e.g. letter, fax, e-mail) within 14 days without stating reasons. The time limit begins after receipt of these instructions in text form, but not before you have also been provided with a contract document, your written application or a copy of the contract document or the application and also not before we have fulfilled our information obligations pursuant to Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB (Introductory Act to the German Civil Code) as well as our obligations pursuant to § 312g paragraph 1 sentence 1 BGB (German Civil Code) in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation is sufficient to comply with the revocation period. The revocation is to be sent to:

      ONLINE Seminars:

      GoDigitalXL UG
      Usability Academy
      Bahnhofstr. 1
      67655 Kaiserslautern

      Presence seminars:

      aventaurus Consulting GmbH
      Usability Academy
      Bahnhofstr. 1
      67655 Kaiserslautern

      Phone: +49 631 3160 5793
      Fax: +49 631 3160 5794
      E-mail This email address is being protected from spambots. You need JavaScript enabled to view it.
      12. consequences of revocation

      In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If you are unable to return or surrender the received goods or services or benefits (e.g. benefits of use), or are only able to do so in part or in a deteriorated condition, you must compensate us for the loss of value. This may mean that you must nevertheless fulfil the contractual payment obligations for the period until revocation. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your notice of revocation and for us with its receipt.
      12.1.1 Special notes Your right of revocation expires prematurely if the contract has been completely fulfilled by both parties at your express request before you have exercised your right of revocation.

      End of the cancellation policy
      13. final provisions

      13.1 The place of performance and jurisdiction for all obligations arising from this agreement is - as far as legally permissible - Kaiserslautern. If a contractual partner fulfils the requirement of § 38 Paragraph 2 of the German Code of Civil Procedure (ZPO) and does not have a general place of jurisdiction in Germany, the place of jurisdiction is the registered office of the Usability Academy.
      13.2 Should individual provisions of these General Terms and Conditions for Events be invalid or void, this shall not affect the validity of the remaining provisions. The parties undertake to replace the invalid provision with a provision that is as close as possible in meaning to the invalid provision and is valid.

      Where do the seminars take place?

      Currently all seminars take place LIVE ONLINE

      In-house trainings are also held: This email address is being protected from spambots. You need JavaScript enabled to view it.

      How does the online training work?

      For the online training you need:

      • a fast internet access,
      • a notebook with camera
      • a microphone.

       

      - The trainer will be available via video

      - The software we use is Zoom. The routing will be exclusively Europe, North America, India and South America. Other countries have been excluded.

      - We are using V-Classroom XL & a whiteboard software.

      - There is no installation for this.

      - For Zoom and Whiteboard you will receive an invitation by email

      - There is NO additional cost to you for the online tools

      Which payment methods are possible?

      Payment methods:

      - On account

      - PayPal

      - MasterCard

      - VISA

      - Amex

      How does the course take place?

      At the scheduled times, a trainer will meet with you via Zoom and you can then work on the content together. You should find an undisturbed place with a good internet connection.

      How many participants are in the course?

      Normally, our courses consist of about 2-10 participants. This offers both the advantage that our trainers can take enough time for the questions of the group, and that you can always exchange and learn together.

      What qualifications do the trainers of the courses bring with them?

      Our trainers are certified usability and user experience professionals. This means we have a comprehensive understanding of the content we teach you.

      How do I know when which modules are taking place?

      We have a calendar in which all modules and when they take place are stored. You will receive the appropriate Zoom invitation from us via link.

      How does it work with the CPUX-F test?

      You can book the CPUX-F exam directly when booking the course. Then we will take care of the registration.

      The date for the exam can be chosen freely, but usually we need 3-4 days in advance to be able to make the registration. It is best to use a few days after the course for intensive preparation and not to take the exam directly afterwards.

      If you have not yet decided whether you want to take the exam, you can register for the exam yourself at a later date.

      Is this a mass event if it's online?

      No. Normally, our courses consist of a maximum of 10-12 participants*. This offers both the advantage that our trainers can take enough time for the questions of the group, and that you can always exchange ideas and work together on the practical exercises.

      *For companies we can adjust the group size on request.

      Questions about our trainings? Let's meet with ZOOM :-)

      When would you have time for a ZOOM meeting? We have free slots every day between 13:00 and 13:30.

      Please choose a day and the topic


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      +49 631 3160 5793 58dba3f5b201b303f8146d3eb87dd72c

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