Usability & UX Expert CPUX UA1100 EN
Usability & UX Expert CPUX-F Intensive course
Course code: UA1100 EN
The Usability & UX training with all the important methods from the UXQB® CPUX-F, CPUX-UT, CPUX-UR and CPUX-DS Curicullum. Usability engineering with lots of practical exercises. Learning such as Lean UX, Design Thinking and how digital transformation works. Virtual collaboration with V-Classroom-XL. The live online course for UX professionals who want to take on new responsbilities in digital transformation.
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Why this course? Module contents
- 2 UX certificates for your new job in digital transformation
- 10 modules of 4 hours each with all important UX methods
- There are already 8000 CPUX-F professionals. Are you one of them?
- Globally recognized CPUX-F certificate of the UXQB, developed by the professional association - UPA
- Advanced levels CPUX-UT - CPUX-UR - CPUX-DS
- Usability testing with real users + video
- Practical exercises on persona, scenario, wireframe, workflows, prototyping
- Certified instructors - immediate LIVE answers to questions
- LIVE ONLINE training with V-Classroom-XL
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Target audience
- Business analysts, product owners, team leads, project managers
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Format
- 10 half days part-time or
- 5 days full-time or 10 x evening intensive modules, LIVE ONLINE V-Classroom-XL or
- long-term format
- 10 participants maximum - plenty of time for individual questions
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Price
Price: 2.395,-€ plus VAT.
20% discount Early Bird 1925,- until 6 weeks before course start
+ 300,- € CPUX-F exam fee (optional)
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Pizza Projekt
Projektsituation: Pizzeria möchte keine Provisionen mehr verleieren und lieber weitere Kunden mit eigener mobilen Lösung gewinnen
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Nutzungskontextanalyse
Brain Storming Nutzungskontext um sich einen ersten Überblick zu verschaffen
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Persona
Der fiktive Besitzer in Form einer Persona
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Benutzer
Der fiktive Benutzer in Form einer Persona
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Low Fidelity Prototype
Nach mehreren Iterationen gibt es erste Entwürfe als Low Fidelity Prototype
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Wireframe
Nach mehereren Prototypen und WireFlows wird das Design über einen Wireframe harmonisiert
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Figma oder Axure Prototyp
Nach weiteren Iterationen gibt es einen High Fidelity Prototypen
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Usability Testing & Evaluation
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Usability Testing mit Videoaufzeichnung
What you learn in the Usability & User Experience (UX) Expert
The CPUX-F Usability & UX Expert course is the only course with 2 certificates. You will become part of a worldwide community of more than 8000 UX professionals with the UXQB certificate "Certified Usability & User Experience Foundation Level". The Usability & UX seminar with all important methods from the UXQB® CPUX-F, CPUX-UT, CPUX-UR and CPUX-DS curriculum. The most important standards and guidelines ISO 9241-11 / -210 / -110 / -12 / -161. At the end of the seminar you will take the exam to become a usability & UX expert.
From the first ideas over creative methods to storyboards and interactive prototypes
You will learn usability engineering with lots of practical exercises. We explain how Lean UX, Design Thinking and Human Centered Design are connected. The motto of the seminar is "from the idea to creative methods, storyboards and interactive prototypes". You will develop design solutions with the basics of good design, where you will learn about the design principles of Donald Norman, Dieter Rams and Alan Cooper. These design principles will help you to design usage scenarios, personas, user flows and prototypes. You will learn how to use perceptual psychology, intuitiveness and affordances in interaction design. The seminar teaches all important concepts for the development and design of digital products, websites / mobile, tablet, web apps and touch design in many practical exercises.
Putting international standards into practice
Based on the fundamentals of the human-centered design process according to ISO 9241-210 and the fundamentals of usability & user experience according to ISO 9241-11, you will develop all essential concepts and prototypes for products and services in digitalization.
Learn usability testing and evaluation from the UPA National Expert
Iterative usability tests with real users and video recordings and expert evaluations are part of your toolbox. Unique: Planning, execution and evaluation of remote usability tests with real users and planning, preparation and execution of moderated remote usability tests.
A certification that will take you to the next level
Usability & UX expert course including preparation for the basic CPUX-F certification of the UXQB®. The certificate "UXQB® Certified Professional for Usability and User Experience - Foundation Level (CPUX-F)" certifies that the certificate holder is familiar with the basic terms and concepts from the field of usability and user experience in the most important areas of competence.
Who is the seminar for?
The Usability & User Experience (UX) Expert seminar is aimed at anyone who is pursuing a career in the design, development, operation and/or sales of digital products. As a usability and user experience (UX) expert, you are responsible for the design and evaluation of digital products. You will work in the areas of user research, plan and carry out usability tests and develop interaction concepts based on the findings in order to develop and improve digital products and user experiences.
Course content - Usability & User Experience (UX) Expert
CPUX-F Foundation Level
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M01. CPUX-F Human Centered Design - Usability & User Experience
01. human-centred design process according to ISO 9241-210:2010- Understanding the basic elements of human-centred design
- 6 principles of human-centred design
- Involving users
- Iteration based on frequent usability evaluation
- Addressing the whole user experience
- Understand the activities of human-centred design and their interdependency
- Understand the purpose of each deliverable of the HCD activities
- Human-centred quality
08. human-centred design maturity- Determine maturity model & maturity level
- Measures to improve maturity level
- Other maturity models, UX maturity, UX Maturity & UX Strategy
02. usability & user experience according to ISO 9241-11:2018- Usability & User Experience
- Difference between usability and user experience
- Effectiveness, efficiency, satisfaction
- Interactive system, user-system interaction, user interface and user interface element
- Accessibility & assistive technologies
- Avoidance of harm from use
03. planning activities for human-centred design in a project- Planning activities for a human-centred design project
- Human-centred quality objectives
Practical exercises:
- Simple examples of user interfaces that illustrate essential features of usability
- Introduction to CPUX-F certification
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M02. CPUX-F -Understand and specify the context of uses - Usability Evaluation & Testing
04. Understand and specify the context of use
- elements of context of use
- user, primary, secondary and indirect users and stakeholder, user group profile
- goal, task, environment, resource
- context of use analysis and how to conduct it
- focus group, observation, contextual interview
- as-is scenario
- persona
- task model
- user journey map
- touchpoints
Practical exercises:
Brainstorming - participants think about users, tasks, resources and environment and write them down on post-it notes
07 Evaluate the designs against user requirements- Usability evaluation in human-centred design
- key differences between usability tests, usability inspections and user surveys for usability evaluation
- understand why interviews and focus groups are unsuitable for usability evaluation
Usability Test
- the main activities in a usability test
- unmoderated usability test
- how to prepare a usability test
- usability test guide
- usability test task
- recruiting of test participants
- activities in a usability test session
- Briefing, pre-test interview, moderation and post-test interview
- usability test report
- usability problem & positive finding
- ratings used for usability findings
- responsibilities in a usability test
- Moderator, note-taker, observer and usability test participant
Usability inspections and user surveys
- usability inspection
- how and why a user survey is used for usability evaluation
Practical exercises:- Getting to know a tool for unmoderated / crowd usability tests with video recording (e.g. Rapidusertests)
- Formulating test items for a usability test with video recording
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M03. CPUX-F - User Needs & User Requirements - Design Solutions
05. Specify the user requirements
- User Need / User Requirement
- Relationship between User Need / User Requirement
- Difference between market, organisational and user requirements
- Qualitative and quantitative user requirements
- Acceptance criteria
Practical exercises:
- Identifying User Needs - What does the user really need?
06. Design solutions that meet user requirements06.1 Design process and deliverables
- Iterative design process
- task models for design
- use scenario & storyboard
- user system interaction
- information architecture and navigation structure
- card sorting
- prototypes and wireframes
- low-fidelity prototype and high-fidelity prototype
- user assistance
- user interface specification
- ethical design & sustainable design
06.2 Guidance for user interface design
- Interaction principles ISO 9241-110:2020
- Nielsen Heuristics
- Mental Model & Affordance
- User Interface Guideline and Style Guide
- Design Patterns & Stylguides
Practical exercises:
- Formulating usage scenarios using a mobile app / tablet app as an example
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M04. CPUX-UT I - Introduction to Advanced Usability Evaluation & Usability Inspection
01. Usability Inspection
- Overview Usability Testing & Evaluation - Evaluation Methods
- Most important usability evaluation methods
- Selection criteria for Inspection methods
- Inspection methods - Expert Review, Heuristic Evaluation, Usability Inspection, Cognitive Walkthrough
- Classification of the evaluation methods in usability engineering
Practical exercises:
- Carrying out usability inspections at expert level with interaction principles, design rules and sytleguides.
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M05. CPUX-UT II - Usability Test - Planning, Preparation , Conduct Usability Test Sessions
02. Prepare Usability Test
- Select Method - Determine the test method
- Develop a usability test plan
- Create Usability Test Script
- Formulate Usability test tasks
- Formulate Pre- / Post Conditions
- Formulate Success Criteria
- Typical problems in usability test tasks
- Conduct pilot test session
- Recruit test participants
03. Conduct usability test sessions
- Prepare usability test session
- Formalities for conducting the test
- Briefing
- Pre-session interview
- Moderation
- Post-Session Interview
- Moderation guidelines
- Typical problems in moderation
Practical exercises:- Creating a test plan
- Recruiting test participants
- Preparing a usability test
- Conducting a pilot test session and iteratively improving the test script
- Conducting and moderating a usability test sessions
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M06. CPUX-UT III - Usability Evaluation Report
04. Cluster and rate findings
- Evaluate usability test sessions
- Categorise and prioritise findings
- Conduct a KJ workshop
05. Documents findings
- Describe and document findings
Practical exercises:
- Extract and describe findings
- Conducting a KJ workshop
- Writing a usability test report
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M07 CPUX-UR I - Context of Use Analysis - User Needs & User Requirements - Design Thinking
Analyse and define the context of use
- Plan and carry out context of use analysis
- Collect and document context of use information
- Plan, prepare and conduct interview, observation, focus group
Practical exercises:
- Conduct interviews
- Develop and describe persona
- Analyse and document task models
- Identify and describe Information models
- Identify and describe task objects and their attributes
- Identify and describe scenarios as is
Define User Requirements
- Identify user needs in context of use information
- Derive User Requirements from needs and structure them
- Consolidate User Requirements
- Work products and roles
- Design Thinking & Human Centered Design
Practical exercises:- Derive user needs from context of use information
- Formulate User Needs & User Requirements
- Prioritize User Requirements
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M08. CPUX-DS I - Design Solutions - Use Scenario, Interaction Specification,
Design activities Overview - Early design - First drafts - Refined design
- Iterative Design & Formatve Evaluations & Overall User Experience
- Use scenarios
- Interaction specification with user - System interaction details
- Create task models for design
- Task-related operation to achieve user goals
- Identify and describe task objects
Practical exercises:
- Formulate Use Scenario
- Designing task models for design
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M09. CPUX-DS II - Design Solutions - Workflows, Wireframes, Prototypes, Navigation Structure
Interaction design - task-related interaction flows
- Visualising interaction flows
- User flows - Workflows
- Wireframes & harmonisation of the interface
- Enrich and structure task objects with "Core and Path" method
- Information architecture, navigation structure
- User Flows - Workflows
- Low fidelity prototyping
Practical exercises:
- Determine user interface design
- Developing user flows
- Developing wireframes
- Prototyping
- Carry out evaluations
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M10. CPUX-DS III - Design Solutions - High Fidelity Prototypes - Styleguide -. Animations - Prototyping AXURE
Refined design
- Create user interfaces by selecting, arranging, combining and defining the behaviour of user interface elements
- behaviour of user interface elements
- Appropriate use of user interface elements
- Principles of information presentation
- Mobile & Responsive Design
- Touchscreen design
- Voice interaction, gesture control
- Basics of good design Advanced
- Design laws, colours, font sizes and white space
- Animations
- Nudging
- Introduction to AXURE
- High Fidelity Prototyping with AXURE
- Dynamic Panels
- Mobile Prototyping
- Implementing animations in AXURE
Practical exercises:- Prototyping
- Creating a high-fidelity prototype
- Implementing the interaction specification
- Develop AXURE prototype, test with others
- Carry out evaluations
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P11. Certificate exams - CPUX-F + Usability & UX Expert
Facts & Figures - Usability & UX Expert CPUX
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Scope & duration
- UX seminar according to the curriculum of the International Usability and User Experience Board (UXQB) incl. exercises
- Preparation for the "UXQB® CPUX-F" certificate exam
- LIVE ONLINE seminar with V-Classroom-XL - Video Audio - ONLINE REALTIME WHITEBOARD - eLearning Portal - Virtual Classroom
- 10 modules of 4 hours each (full day, morning, afternoon) ONLINE V-Classroom-XL Seminar - Training & Workshop + Test + Certificate.
- 10 half days, or 10 x evenings, or weekend 24h Flex seminars
- 40 hours full of UX methods and concepts
- 10 participants maximum - NO mass event - plenty of time for individual questions
Format:- 10 half days in the mornings or afternoons with fixed dates
- 10 half days in the morning or afternoon with freely selectable dates part-time
- 5 full days full-time
Funding:- A similar course is subsidized up to 100% by the employment agency with an education voucher Certificate registration no.: 31M1220078
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Exam and certificates
Examination "Certified Usability & UX Professional Foundation Level"
- Participants take the Certified Professional for Usability and User Experience Foundation Level exam.
- The exam contains 40 multiple-choice questions.
Exam and certificate "Usability Academy - Usability & UX Expert"
- Usability & UX Expert exam
- Online test with approx. 40 questions
- Multiple choice questions
- Award of the Usability Academy certificate
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Target audience
- Start-ups / Web & Mobile Managers
- Product Manager Web, Mobile, Tablet
- User interface designer web, mobile, tablet
- Software engineers web, mobile, tablet
- Project managers
- Quality managers
- All those involved in development projects who contribute to and have a say in the design of user interfaces for web, mobile and tablet solutions.
- Marketing, web usability, conversion rate optimization
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Course fees
Online course: € 2,395 plus VAT.
With early bird discount: €1,925 (up to 6 weeks before the start of the course) plus VAT.
Exam fee CPUX-F: 300,- Euro plus VAT.
Recommended prerequisite: NoneIf you would like to redeem an education voucher, please let us know. We will check the requirements together. We will then take care of everything else for you.
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Persona
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Context of use
Medical device context of use
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User Journey map
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KJ Workshop
Events - Usability & UX Expert CPUX
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10 modules over 10 days - In the morning - 9:00 am - 1:00 pm
Event Event Date - Event End Date Individual Price Register Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100
Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...
02.12.2024 - 13.12.2024 14:00 - 18:00 2,395.00€
Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100
Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...
16.12.2024 - 27.12.2024 14:00 - 18:00 2,395.00€
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10 modules over 10 days - In the afternoon - 2:00 pm - 6:00 pm
Event Event Date - Event End Date Individual Price Register Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100
Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...
02.12.2024 - 13.12.2024 14:00 - 18:00 2,395.00€
Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100
Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...
16.12.2024 - 27.12.2024 14:00 - 18:00 2,395.00€
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10 modules over 5 days - full day - 9:00 am - 6:00 pm
Event Event Date - Event End Date Individual Price Register Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100
Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...
02.12.2024 - 13.12.2024 14:00 - 18:00 2,395.00€
Usability & UX Expert Medical Products IEC 62366 CPUX-F ENGLISH in the afternoon UA3100
Das Usability & UX Seminar mit allen wichtigen Methoden aus dem UXQB® CPUX-F, CPUX-UT, CPUX-UR ...
16.12.2024 - 27.12.2024 14:00 - 18:00 2,395.00€
You will be part of a large community of UX professionals
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"I found the seminar very successful overall. I also liked the organisation of the training as a remote/online course. I also liked working with the digital whiteboard..."
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"Trainer was very flexible and responded very well to the needs of the participants. - Also very good working atmosphere remotely"
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"The overview PDF, which expands on the complete HCD process and presents it clearly - that was really helpful..."
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"Questions, which I was allowed to ask at any time, were always answered in detail. Working through practical tasks and exercises together was very helpful in preparing for the exam..."
Many companies trust in our training competence
FAQ - Frequently asked questions
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